About The Position

The Senior Manager, Global Logistics and Transportation provides strategic leadership, support, and direction to transportation and logistics teams in the United States, Malaysia, and Costa Rica, and works with logistics partners in the EU, UK, and Australia. The role oversees daily domestic and international logistics operations, transportation providers, carrier relationships, budgets, and freight costs. It is accountable for transportation sub-function performance and contributes to business plans and strategies that advance organizational objectives. The position reports to the Director of Trade Compliance & International Logistics. The role drives transportation strategy and continuous improvement to support manufacturing and business growth, including improvements in lead times, service levels, and costs. It collaborates with Supply Chain Planning, Operations, Distribution, Procurement, Finance, and other teams, as well as external carriers and service providers. The position is eligible for hybrid working arrangements and requires on-site work from an Insulet office.

Requirements

  • Bachelor’s degree in Business, Supply Chain, Industrial Engineering, or a related field; alternatively, a master’s degree with 5 or more years of experience.
  • 7–10 years of experience in supply chain, logistics, distribution, and transportation management; alternatively, a master’s degree and 5 or more years of experience.
  • Strong analytical, statistical, and critical-thinking skills, including knowledge of freight payment and statistical modeling techniques.
  • Advanced proficiency in Microsoft Excel and the MS Office suite.
  • Excellent professional communication skills to build and maintain relationships with vendors, transportation carriers, and logistics service providers.
  • Ability to influence and collaborate with others through demonstrated expertise.
  • Strong service orientation and ability to manage budgets and financial cost controls within operations.

Nice To Haves

  • Prior experience in the medical device or pharmaceutical industry.
  • Experience with SAP software.

Responsibilities

  • Provide leadership and support to logistics personnel in the United States and partnered logistics teams in Malaysia, Costa Rica, the EU, and the UK.
  • Develop team plans to meet business transportation and logistics needs and influence strategy in support of business objectives.
  • Manage daily domestic and international logistics operations and the associated budget.
  • Advise and participate in rate negotiations with current and prospective transportation carriers.
  • Analyze freight costs and improve efficiency and costs for inbound and outbound shipments.
  • Develop, create, and maintain processes and reporting metrics to identify cost-reduction and service-improvement opportunities.
  • Support the Annual Operating Budget by overseeing assumed expenses and ensuring accurate cost forecasting.
  • Oversee the monthly freight accrual process for global transportation expenses, ensuring timely service-provider payments and accurate allocation of costs to internal departments.
  • Support and execute the global transportation strategy for finished products, components, equipment, and other shipments managed by logistics teams in the United States, Malaysia, and Costa Rica.
  • Work with the contracted distributor in Europe, the United Kingdom, and Australia to monitor transportation costs and meet delivery needs.
  • Drive continuous improvement in transportation lanes, focusing on manufacturing lead times and freight costs.
  • Report key metrics and update senior leadership on performance and external factors affecting the global supply chain.
  • Create and deliver monthly KPIs; analyze, monitor, measure, and influence service and cost targets.
  • Prepare tenders or requests for proposals as needed to add or replace service-partner capabilities.
  • Collaborate with Supply Chain Planning, Operations, Distribution, Procurement, Finance, and other cross-functional teams to meet organizational goals.
  • Influence third parties and cross-functional teams to improve supply chain and operations performance.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • Employee wellness programs
  • May be eligible for incentive compensation
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