Senior Manager, Global Indirect Tax

Discord•San Francisco, CA

About The Position

The Senior Manager, Global Indirect Tax will lead global indirect tax strategy and advisory for new products, evolving business models and laws, and enterprise-wide initiatives. This person will advise teams across the business so indirect tax requirements, risks, and opportunities are considered early, and will turn complex sales and use tax, VAT, GST, digital services tax, and other indirect tax issues into practical guidance from strategy through execution. The role owns technical research and tax positions, advises on product and business-model changes, and partners with Product, Legal, Finance, Accounting, Engineering, Direct Tax, and Tax Operations. It also oversees global compliance and returns, audits and controversy, tax planning, external advisors, and scalable tax technology and processes. The position requires residence in or willingness to relocate to the San Francisco Bay Area counties listed in the posting. Relocation assistance may be available.

Requirements

10+ years of global indirect tax experience, including a mix of Big 4 or law firm experience and in-house experience at a technology or digital company.
Deep technical knowledge of US sales and use tax.
Working knowledge of international VAT/GST, especially for digital products, SaaS, and platform business models.
Demonstrated ability to independently own complex issues from start to finish and deliver polished, accurate, well-supported work products.
Exceptional written and verbal communication skills, including the ability to explain complex tax issues in plain language to engineers, product managers, and CFOs.
Sound judgment and comfort operating in gray areas, with the ability to make recommendations and revisit them as facts change.
Experience working with tax engines such as Vertex or similar and translating technical positions into system logic.
Must reside in or be willing to relocate to the San Francisco Bay Area, specifically Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, or Sonoma counties.

Nice To Haves

JD/LLM, CPA, or equivalent.

Responsibilities

Own technical areas of global indirect tax and lead research on complex issues, including taxability, sourcing, and emerging business models.
Own tax positions from research and analysis through written documentation and presentation to leadership, auditors, and external advisors.
Lead indirect tax strategy for new products, monetization models, and market entries, including digital goods, virtual currency, marketplaces, advertising, and subscriptions.
Partner with Product, Legal, Finance, Accounting, and Engineering from early design through go-live.
Monitor global legislative and regulatory changes, assess business impacts, and make actionable recommendations.
Analyze indirect tax implications of intercompany transactions, new entity structures, and acquisitions.
Partner with Direct Tax to recommend approaches that balance tax efficiency, risk, and operational feasibility.
Partner with Tax Operations to ensure tax positions are documented and implemented correctly in the tax system, and review global indirect tax compliance and returns.
Lead audits and controversy, including defense strategy and supporting documentation.
Identify and lead tax planning and risk-reduction opportunities, including registrations, deregistrations, and voluntary disclosures.
Prepare clear, concise materials for senior leadership, including the CFO, that explain issues, options, recommendations, and risks.
Manage external advisors' scope, quality, and cost, and evaluate and challenge their conclusions when appropriate.
Use and help build tax technology and AI tools to improve indirect tax analysis, and develop scalable processes, templates, and controls.