Senior Manager, Global Family Office Group - Calgary or Vancouver

Scotiabank•Vancouver, BC

11d•Hybrid

About The Position

The Senior Manager, Global Family Office Group role supports the acquisition, growth, and retention of key Family Office / Ultra-High Net Worth (UHNW) relationships across the Bank’s various operating businesses and geographical footprint. Working with the Managing Director, Global Family Office Group, this role liaises with senior leadership in Global Wealth Management, Canadian Banking, International Banking, and Global Banking and Markets to address the unique needs of Family Office / UHNW clients. The individual will work independently with Bank Partners supporting a portfolio of relationships (existing clients, prospects, and COIs), assisting with executing a strategy focused on the delivery of comprehensive wealth management solutions. This involves managing and monitoring business plans, assisting with the build-out of a client value proposition, collaborating with key internal stakeholders, and identifying potential clients via internal and external business partners. At the direction of the Managing Director, Global Family Office Group, the role may involve assisting Senior Executives and internal partners with strategic initiatives / key client relationships in Canada and internationally. The position requires managing the business in accordance with goals and objectives to grow assets, revenues, and profitability while managing risk, compliance, operational efficiencies, expenses, and talent requirements.

Requirements

An Undergraduate or Graduate University degree in Commerce, Business Administration, Economics or Finance with approximately 5-10 years’ experience in the financial services industry.
Prior work experience in the Investment & Insurance industry.
Prior work experience as a financial planner, UHNW tax advisor, M&A advisor, investment banker or UHNW private banker.
Prior experience with a family office or multifamily office.
Prior work experience dealing with wholesale credit underwriting (Commercial, Corporate and Private Banking).
Solid Knowledge of taxation, regulatory and asset holding vehicles (e.g. trusts, private investment companies etc.).
Industry licensing or accreditation (financial planning / insurance / securities).
A demonstrated proficiency in English and preferably one other language, with strong written and oral communication skills.
An ability to create professional, client-facing presentation materials using PowerPoint.
Excellent knowledge of Wealth Management products and service offering.
High level of discretion required in dealing with confidential matters.
Excellent understanding of the domestic and international wealth models including private banking and brokerage products and services and client experience models in high end offerings.
A sound understanding of the Bank’s risk appetite as well as a broad understanding of the Bank’s structure, operations, policies and procedures.
Solid understanding of Commercial banking, GBM and other bank areas.
Possess tactical planning and implementation skills.
Highly motivated, innovative and results-oriented individual with excellent analytical skills.
Superior analytical, and oral and written communication capabilities are essential.
Excellent interpersonal, communication and negotiation skills in order to build consensus and obtain co-operation.
Ability to think and respond quickly, able to adapt to change readily.
Strong Relationship Building and Strategic Influencing skills to gain support of the International Banks’ product and supporting organizations.
Thorough knowledge of Bank policies, procedures and operations.

Responsibilities

Achieve Revenue & Sales targets for assigned geographical region(s).
Grow assets under management by obtaining referrals for new clients from internal partners, and external COIs.
Grow the UHNW practices by supporting the delivery of comprehensive solutions (e.g., new products and strategies) to existing Bank clients.
Partner with internal stakeholders to protect revenue lines associated with established UHNW relationships.
Coordinate communication and ongoing contact with specified clients.
Act as Subject Matter Experts to support the execution of individual client engagements.
Assist / oversee the development and delivery of client acquisition strategies including client research, data preparation, marketing materials and presentations.
Assist / lead client presentations/meetings.
Support the Managing Director with key client relationships.
Support business strategies and objectives, including developing a pipeline of prospective clients not currently dealing with the Bank.
Establish the GFOG as the key internal resource to support the delivery of comprehensive “all of bank” solutions to existing customers.
Establish and maintain connections to key COIs.
In partnership with the broader team, create and execute an independent UHNW client event.
Provide counsel to Business Line Partners relative to the UHNW client segment.
Maintain awareness of current market practices in the UHNW space.
Maintain a thorough understanding of credit, investment, and wealth structuring solutions employed by the UHNW community domestically and offshore.
Communicate and reiterate GFOG’s Vision and Strategy to key client-facing partners in Canada and throughout Scotiabank’s global footprint.
Work closely with stakeholders to champion and embed GFOG as the single most valuable solution for their ultra-high net worth individual.
Business development, strategic alignment with key business partners.
Sharing knowledge, experience, and responsibility with SMEs in a drive for the highest standards of professionalism and service excellence.
Building strong effective working relationships with various business line, internal and external stakeholders.
Fostering a collaborative environment between SMEs and key stakeholders.
Exhibiting an ability to listen, negotiate and communicate goals.
Facilitating a culture of open and honest communication.
Providing support to and acting on behalf of the Vice-Chair & Head when required.