Senior Manager, Genesis Sales Field Operations (Eastern & Mid-Atlantic Region)

Hyundai Motor Company•Jersey City, NJ

3d•$114,800 - $164,000•Onsite

About The Position

At Genesis, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package. It’s time you rethink what you expect from an employer. At Genesis, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.

Requirements

Must have a high school diploma.
Eight or more years of automotive retail and/or OEM experience.
At least five years of automotive field or market experience highly desired.
Understanding of automotive industry (OEM & Retail) processes; specifically in the areas of distribution, CRM, digital retailing, vehicle delivery and sales KPI’s.
Experience developing, implementing and communicating business strategies and plans.
Experience establishing Key Performance Indicators.
Strong problem-solving abilities with the capacity to make decisions and act with an entrepreneurial mindset, while working collaboratively within a team environment.
Skilled in managing a fast-paced environment, handling multiple projects, and coordinating with agency personnel.
Proficient in creating and delivering executive -level presentations and related materials.
Strong written and oral communication skills.
Strong Project Management Skills with attention to detail.
Experience with Salesforce, Market Master Online, Experian Velocity, SAP, Microsoft Word, Power Point, and Excel.

Nice To Haves

Bachelor’s degree preferred.
Master’s degree a plus.

Responsibilities

Lead GMA’s national field initiatives and communications, including Field Priorities, field assignment tracking and completion, initiative rollouts, and monthly field calls.
Lead & develop a team of Market Managers.
Support regional strategy initiatives in collaboration with Regional and Strategy teams through region reviews, IMS (Individual Market Strategy) meetings, and regional roundtables.
Coordinate with HQ departments for field notices, announcements, and postings.
Serve as lead for managing and coordinating retailer and field training initiatives across departments.
Manage organizational distribution lists.
Develop strategy, operational management, and oversight of the Genesis VIP/Concierge Program.
Serve as subject matter expert for all aspects of VIP/Concierge.
Support VIP, Genesis House, and Studio Programs.
Provide support for new vehicle launches and programs.
Manage the Genesis Circle Program in collaboration with GMA Incentives and HMNA Finance, including Circle Cash development and pricing implementation.
Coordinate strategy alignment across GMA.
Manage the regional goodwill budget and identify trends in goodwill spend.
Hire, train, motivate, develop, and retain staff while effectively managing time, materials, and budget.
Provide strategic recommendations to senior leadership to support future success.
Support special projects as needed.
Review concierge-related vendor proposals and make recommendations to GMA leadership.
Manage direct reports, conduct performance evaluations, and develop annual business focus plans.

Benefits

Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
Holiday Pay - the company shuts down with pay between Christmas and New Years.
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
401(k) retirement plan with Employer Match
Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
Vacation and sick time off
Employer-paid basic life and disability coverage, including Paid-Family Leave.
Mental health, wellbeing, and employee assistance program
Health advocate (support)
Education Reimbursement program: Up to $5,250 per year for employees seeking higher education degrees.
External Training and Development Programs