Senior Manager, Fragrance Development

Glossier•New York, NY
•$122,000 - $158,000

About The Position

The Senior Manager, Fragrance Category Development owns end-to-end development and maintenance across Glossier’s fragrance portfolio, including fine fragrance, the Balm Dotcom flavor portfolio, and ancillaries. The role maintains and evolves the existing business, overseeing reformulations, compliance requirements, raw-material changes, and the coordination needed to move projects forward across internal teams and external partners. The position evaluates fragrance submissions and development iterations, provides technically informed and olfactive feedback, and partners with the GM, Fragrance, on creative direction, brand alignment, and category strategy. It manages projects from initial brief through formula finalization, production readiness, and launch, while maintaining accurate documentation and ensuring technical, operational, and commercial requirements are addressed. The Senior Manager also owns project timelines, milestones, deliverables, dependencies, and risk visibility. The role works with Operations, Supply Chain, and other teams to assess timing, inventory, cost, and production implications; coordinates product-readiness materials; and serves as a primary day-to-day liaison with fragrance houses, contract manufacturers, and other vendors. The ideal candidate brings fragrance development expertise, strong olfactive literacy, exceptional project ownership, and the ability to manage complex cross-functional work with minimal oversight.

Requirements

  • At least 5 years of relevant work experience in fragrance development, creation, or evaluation, with demonstrated ownership of complex development projects from brief through execution.
  • Strong fragrance knowledge and olfactive literacy, including the ability to evaluate submissions, communicate feedback, and navigate development discussions with fragrance houses and technical partners.
  • Confident presentation skills and comfort communicating complex development topics to management and cross-functional audiences.
  • Exceptional project and process ownership, including experience managing multiple complex workstreams, anticipating risks, resolving problems proactively, and driving execution with minimal oversight.
  • Excellent communication, influence, and relationship-building skills, with the ability to connect teams, simplify complexity, drive alignment, and represent the fragrance business internally and externally.
  • Strong organizational judgment, including the ability to distinguish urgent issues from routine work, identify dependencies, and determine when to make a decision, engage a partner, or escalate.
  • Comfort operating in a fast-moving, evolving environment and building structure where processes are not fully established.
  • Adaptable, motivated self-starter who takes initiative and works effectively independently and collaboratively.
  • Passion and curiosity about the fragrance and beauty industry, olfactive trends, and consumer behavior.

Responsibilities

  • Own day-to-day development and maintenance of the fragrance portfolio, including reformulations related to regulatory requirements, raw-material availability, product registration, and other business needs.
  • Evaluate fragrance submissions and development iterations, providing technically informed and olfactive feedback.
  • Partner with the GM, Fragrance, on creative direction, brand alignment, category priorities, and decisions affecting category strategy.
  • Manage development activities for new fragrance projects in alignment with category priorities and brand direction.
  • Own end-to-end development from initial brief through formula finalization, production readiness, and launch.
  • Ensure technical, operational, and commercial requirements are addressed at each stage of development.
  • Maintain accurate and accessible documentation of formulas, specifications, development decisions, and relevant compliance requirements.
  • Build and maintain expertise in fragrance development, the competitive landscape, and relevant category trends.
  • Attend internal and external meetings as needed, including retailer presentations, trade shows, and meetings with fragrance houses, labs, and factories.
  • Own project timelines, critical milestones, deliverables, and dependencies across the development process.
  • Maintain visibility into project status, decisions, dependencies, and risks; proactively drive resolution and escalate issues when needed.
  • Partner with Operations, Supply Chain, and relevant cross-functional teams to assess the timing, inventory, cost, and production implications of development changes.
  • Coordinate product information, formula dossiers, usage instructions, FAQs, and training materials for Product Marketing, Education, Design, Creative, Commercial, and CX partners.
  • Serve as a primary day-to-day liaison with fragrance houses, contract manufacturers, and other external vendors.
  • Communicate briefs, specifications, feedback, and timelines clearly to external partners, ensuring work meets Glossier’s requirements and standards.
  • Build strong vendor relationships and maintain accountability for deliverables, timing, quality, and follow-through.

Benefits

  • Medical health insurance
  • 401(k)
  • Equity in the form of Restricted Stock Units
  • Paid time off
  • Short-term and long-term disability leave
  • Other benefits
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