Senior Manager, Forensic Investigations
About The Position
Hyundai Motor America is seeking a Senior Manager, Forensic Investigations to lead critical investigations into vehicle safety and quality issues — with a strong focus on electrical systems, EV architectures, and real-world defect analysis. This role is ideal for someone who enjoys being the “detective” behind vehicle incidents — analyzing failures, identifying root causes, and driving solutions that improve vehicle safety and customer experience. You will work hands-on with vehicles, components, and diagnostic data, while leading a team responsible for solving complex issues related to batteries, power electronics, charging systems, ADAS components, and vehicle safety technologies.
Requirements
- Eight or more years of experience in the automotive business, in areas such as vehicle safety, design, testing, field reliability evaluation, materials engineering, diagnostic laboratory, or service is preferred.
- Must have a Bachelor’s degree in electrical engineering or equivalent technical background.
- Three or more years of experience in a first line people manager role.
- Strong background in automotive electrical systems, diagnostics, and root cause analysis.
- Knowledge of vehicle diagnostics (DTCs, ECU/ECM communication, scan tools).
- Understanding of EV / hybrid systems, including batteries, controls, and high-voltage components.
- Familiarity with failure analysis techniques (e.g., CT scan, SEM, materials analysis).
- Ability to analyze data and trends to drive insights and solutions.
- Knowledge of automotive safety regulations (FMVSS/NHTSA).
- Strong cross-functional communication skills across engineering, quality, legal, and suppliers.
Nice To Haves
- Master's degree a plus.
Responsibilities
- Lead and mentor a team of forensic investigators to identify and resolve vehicle safety concerns and defects
- Conduct root cause analysis using vehicle diagnostics (DTCs, ECU/ECM data, scan tools), field inspections and teardown analysis, and lab testing (CT scans, SEM, material analysis, etc.)
- Investigate issues related to EV systems (high-voltage batteries, inverters, power conversion systems), battery controls, charging systems, and thermal management, and electronic components (reverse cameras, ADAS systems, control units)
- Perform FMEA (Failure Mode & Effects Analysis) and validation testing to understand failure mechanisms
- Analyze field data and trends to identify potential safety risks and improvement opportunities
- Partner cross-functionally with engineering, quality, legal, and suppliers to drive resolution
- Evaluate and validate fixes tied to recalls and service campaigns
- Support regulatory compliance (FMVSS, NHTSA) and provide technical expertise in investigations
- Prepare clear, data-driven reports and present findings to leadership
Benefits
- Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
- Holiday Pay - the company shuts down with pay between Christmas and New Years.
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- 401(k) retirement plan with Employer Match
- Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
- Vacation and sick time off
- Employer-paid basic life and disability coverage, including Paid-Family Leave.
- Mental health, wellbeing, and employee assistance program
- Health advocate (support)
- Education Reimbursement program: Up to $5,250 per year for employees seeking higher education degrees.
- External Training and Development Programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
