Senior Manager, Financial Crime Risk Management (4665)

TD•Toronto, ON

3d•Onsite

About The Position

The Senior Manager, Customer Risk Rating (CRR) – Canada is accountable for providing Canadian oversight, governance, and execution leadership for the Customer Risk Rating framework within the Know Your Customer (KYC) Program. This role acts as the single point of accountability for Canada on CRR methodology implementation, model governance, monitoring, reference lists, and approvals, ensuring alignment with global standards while meeting Canadian regulatory, policy, and operational requirements. The role partners closely with Global CRR teams, Model Risk Management, FCRM Monitoring, and KYC stakeholders to ensure the CRR framework is implemented, monitored, and governed effectively across Canada.

Requirements

7–10+ years of experience in Financial Crime Risk Management, KYC, AML, Model Risk, or related risk disciplines
Strong knowledge of KYC risk frameworks, model governance, and regulatory expectations
Experience operating in a complex, matrixed enterprise environment

Nice To Haves

Experience working with risk models, validations, or rating methodologies
Prior exposure to regulatory interactions or audit engagements
CAMS or similar professional certifications

Responsibilities

Serve as the primary Canadian liaison to Global CRR methodology teams, providing Canadian input into methodology changes and enhancements.
Lead and coordinate Canadian approvals for CRR methodology updates, including documentation, impact assessments, and governance routing.
Maintain clarity on Canadian approval requirements, escalation paths, and decision authorities for CRR methodology changes.
Act as the Canadian accountable lead (or delegate) for CRR model governance activities, in alignment with Model Risk Management requirements.
Oversee Canadian responsibilities related to: Model validations and ongoing monitoring, One-Time Requests (OTRs), Quarterly attestations and model inventory reviews, Model monitoring plans and issue tracking.
Lead governance activities related to model decommissioning or transition impacting Canada, including preparation of decision materials and coordination of approvals.
Oversee Canadian CRR monitoring results, including trend analysis, outlier identification, root cause assessments, and remediation tracking.
Ensure CRR-related issues are escalated and managed in accordance with Canadian governance, risk, and regulatory expectations.
Partner with FCRM Monitoring, 1st Line, and Model Risk stakeholders to drive timely resolution of findings.
Provide Canadian oversight of CRR reference lists (e.g., industries, products, occupations, geographies), ensuring suitability for the Canadian customer base.
Assess Canadian impacts of global reference list updates and ensure appropriate governance, communication, and implementation.
Represent Canada in CRR-related governance forums and committees (e.g., CRR Scoring / Rules forums, Canada KYC Program governance).
Prepare and present Canadian CRR materials, recommendations, and decision papers for senior management and governance bodies.
Maintain clear documentation of CRR roles, responsibilities, approvals, and decisions to support audit and regulatory expectations.