Senior Manager, Facilities
About The Position
The Senior Manager, Facilities is a strategic leader in the Site Engineering and Technology organization, responsible for facility management services and service partners across a commercial manufacturing facility. The role bridges site executive leadership and external service providers to support safe, compliant operations and prevent business disruption, while collaborating with Manufacturing, Quality, Safety Health & Environment (SHE), and global network teams. During the greenfield launch phase, the role develops the facility management strategy, selects and onboards service partners, and ensures services are ready for site occupancy and commercial manufacturing. Responsibilities include evaluating and potentially establishing an Integrated Facility Management (IFM) program. After launch, the role manages providers and oversees any site IFM program. Services include cafeteria, janitorial, site spares/MRO storeroom, and pest control, among others. The role owns key site facility compliance programs, including GMP Cleaning, Facility Fitness, and Pest Control, and is accountable for inspection readiness, vendor performance, operational continuity, governance, budgets, and contractual stewardship. The role also promotes continuous improvement, process simplification, and a collaborative, inclusive One Team culture. This is an on-site position in Holly Springs, North Carolina; relocation benefits are approved.
Requirements
- At least 8 years of progressive experience in a bio-pharmaceutical manufacturing environment.
- Extensive hands-on experience in cGMP facilities.
- Proven track record leading facility and engineering operations.
- Deep technical expertise managing Integrated Facilities Management (IFM) contract models and strategic service provider oversight.
- Demonstrated capability managing regulatory compliance and vendor performance for cGMP support functions, such as GMP cleaning, facility fit, maintenance/calibration, pest control, and validation.
- Leadership capability and an entrepreneurial mindset in complex, matrixed organizations.
- Exceptional problem-solving abilities, inclusive team-building skills, and commitment to psychological safety and continuous learning.
Nice To Haves
- Bachelor’s degree in a technical field such as engineering, operations management, or a related discipline preferred.
Responsibilities
- Develop the facility management strategy for the greenfield launch and ensure services are ready for site occupancy and commercial manufacturing.
- Evaluate Integrated Facility Management (IFM) options and establish an IFM program if appropriate.
- Lead strategic relationships with IFM providers and outsourced service partners, ensuring hard and soft services meet quality, safety, and customer satisfaction standards.
- Manage facility services such as cafeteria, janitorial, site spares/MRO storeroom, and pest control.
- Own key site programs including GMP Cleaning, Facility Fitness, and Pest Control, maintaining alignment with Roche global standards and readiness for Health Authority audits.
- Support manufacturing operational continuity, manage Business Continuity Management capabilities, and maintain vendor escalation pathways.
- Establish governance frameworks, lead L2 connectivity, host site KPI reviews, and manage vendor onboarding and training adherence.
- Handle employee or union relation escalations related to service partners.
- Oversee program budgets, audit and approve Service Change Requests (SCRs), identify contract risks, and drive financial efficiency through simplification and innovation.
- Collaborate with site leadership, Manufacturing, Quality, SHE, and global network teams to standardize processes and deliver continuous improvement.
- Promote an inclusive One Team culture, psychological safety, and continuous learning.
Benefits
- Discretionary annual bonus may be available based on individual and Company performance.
- Relocation benefits are approved for this posting.
- Benefits are referenced through a link in the posting; specific benefits are not listed.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
