Senior Manager, Facilities

Veho•Philadelphia, PA

76d

About The Position

About Veho Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone. We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers. Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more. To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities. About the Role As the Sr Facilities Manager, you will play a crucial role in ensuring the smooth operation and maintenance of our facilities. You will be responsible for coordinating and escalating maintenance tasks, managing ticketing systems, and overseeing vendor relationships to ensure timely and cost-effective solutions. This role will be responsible for building a program that utilizes the best combination of cost/quality/speed to support a dynamic and growing network. A Great Candidate: Is highly organized and able to manage multiple tasks simultaneously, as well as delegate tasks between team members. Has excellent communication skills, both written and verbal, and can effectively interact with team members, vendors, and stakeholders. Can manage facilities P&L and report out on an executive level. Possesses strong problem-solving abilities and can quickly address issues as they arise. Has elevated organizational skills and is able to pivot quickly. Is flexible for critical needs at off hours. Is proactive, with a keen eye for detail and a focus on continuous improvement. Is comfortable working in a fast-paced environment and can adapt to changing priorities.

Requirements

7+ years in a facilities coordination or similar role, preferably in a supply chain or industrial environment.
Proficiency in using maintenance management software (e.g., CMMS) and ticketing systems.
Proven experience in managing vendor relationships, including contract negotiation and performance tracking.
Strong interpersonal skills, with the ability to communicate effectively across all levels of the organization.
Ability to troubleshoot and resolve issues quickly and efficiently.

Nice To Haves

Relevant certifications in facilities management or maintenance (e.g., FMP, CFM).
Familiarity with automation systems and experience coordinating maintenance for automated equipment.
Experience in developing and implementing process improvements to enhance efficiency and reduce costs.
Knowledge of safety regulations and experience ensuring compliance in a facilities management role.

Responsibilities

Oversight and management of over 60 locations and vendors.
Lead Ground operations facility initiatives to reduce cost, build vendor relations and source solutions.
Ownership of Facility budget, management of site level facility budget and critical stakeholder relations for P&L impact.
Oversee and prioritize incoming maintenance requests, ensuring tasks are assigned and completed promptly.
Identify and escalate any maintenance issues that require immediate attention, ensuring quick resolution to minimize downtime.
Maintain and optimize the ticketing system to track all maintenance activities, ensuring transparency and accountability.
Serve as the primary point of contact for vendors, managing relationships, negotiating contracts, and ensuring timely service delivery.
Assist in scheduling and coordinating preventative maintenance activities to avoid unexpected failures and extend the life of equipment.
Monitor and analyze maintenance data to identify trends, opportunities for cost savings, and areas for improvement.