Senior Manager, Enterprise Learning & Development

SoFi•San Francisco, CA

About The Position

SoFi is looking for an experienced leader with a builder mindset to shape our next chapter of learning & development. You’ll bring a strong point of view on modern L&D practices, and turn it into the right strategy and capabilities for SoFi. This is a hands-on role for someone who thrives in a fast-paced, ambiguous environment, and can set clear direction while building.

Requirements

Significant L&D experience, including building or transforming an enterprise learning capability.
Deep expertise in learning strategy and design and a strong understanding of how adults build skills and change behavior.
Strong consulting skills and the credibility to work with senior leaders on important business and capability needs.
Experience designing learning in partnership with subject-matter experts across a range of functions.
Strong judgment and prioritization skills, with the ability to focus a lean team on the work that matters most.
Experience with enterprise learning technology, content, and vendors, and a strong point of view on what creates a great learner experience.
Comfort building in ambiguity, moving between strategy and execution, and staying hands-on while leading a team.

Responsibilities

Build and lead SoFi's enterprise L&D capability
Define our enterprise learning strategy and build a lean, agile team to deliver it.
Set clear priorities for where L&D can have the greatest impact.
Build strong partnerships with learning teams across SoFi, connecting and strengthening the expertise that already exists throughout the company.
Advise the business and build critical capabilities
Consult on complex learning and performance needs, and identify where learning can meaningfully improve business outcomes.
Lead learning strategy and experience design for select enterprise and business-critical initiatives, working with subject-matter experts to create learning that drives understanding, skill building, and behavior change.
Shape the enterprise learning experience
Set the strategy for Workday Learning and SoFi's broader learning ecosystem.
Establish standards, tools, and best practices that make it easier for teams to create and deliver effective learning with a positive employee experience.
Shape SoFi's approach to learning content and vendors, making the most of shared investments and bringing in external expertise where needed.
Use data and learner insights to improve the effectiveness and experience of learning over time.