Enterprise Learning & Development Manager

Credit Human•San Antonio, TX

9d•$125,429 - $141,689•Onsite

About The Position

This role ensures the organization has a scalable, effective learning and development ecosystem that enables employees and leaders to grow with the business. By aligning learning strategies, processes, and technology with enterprise goals, this leader helps build a culture of continuous learning, agility, and organizational performance.

Requirements

At least 5 years of experience in one or a combination of the following disciplines: Enterprise learning & development, Organization structure & organizational development, Learning design and technology, Operational management
At least 3 years of management/supervisory experience.
Ability to proactively solve problems using root cause analysis and from a frame of reference that recognizes nonlinear dynamic complexities
Ability to gather, analyze, and draw conclusions from empirical data; ability to apply mathematics, algebraic and statistical computations to solve business problems
Demonstrated experience developing, analyzing and improving processes.
Demonstrated customer relationship management & business partnering skills
Demonstrated ability to influence without authority
Intermediate Excel skills & basic Access database skills
Demonstrated knowledge of learning & development measurement methodologies, theories & frameworks.
Strong interpersonal communication and writing skills
Demonstrated self-awareness, commitment to personal development, learning agility and reflective capacity.
Ability to represent the credit union in a professional manner, verbally and in writing
Basic understanding of the concept of productive capacity and its utilization.
Working knowledge of employment law/regulation (including but not limited to FLSA, Title VII of the Civil Rights Act, ADA, ADEA, GINA, ERISA, etc.)
Bachelor's degree
Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

Experience managing managers.

Responsibilities

Lead and develop a high-performing Learning & Development team that consistently delivers impactful learning solutions across the enterprise.
Design and implement scalable learning operations, processes, and systems that improve efficiency, consistency, and learner experience.
Partner with leaders across the organization to align learning priorities and investments with strategic business objectives.
Drive continuous improvement by evaluating program effectiveness, measuring outcomes, and using data to inform decisions and resource allocation.
Champion innovative learning solutions and enterprise-wide initiatives that enhance organizational capability and support change efforts.
Build a culture of learning agility by creating development pathways, services, and experiences that empower employees to grow and succeed.
Coach managers and team members while fostering accountability, collaboration, and long-term talent development.