Senior Manager, Enablement and Growth Support

RethinkFirst • Chicago, IL

1d • Remote

About The Position

About Rethink First
Rethink First is a leading behavioral health technology company working to make mental wellness, education, and support accessible and scalable. Through our suite of cloud-based platforms—including RethinkEd, RethinkCare, and RethinkBH—we serve educators, employers, and providers with tools that deliver measurable, inclusive outcomes.
We're on a mission to make behavioral health more effective, equitable, and human—and we’re looking for a creative visionary to help lead that charge.
About the Role:
The Senior Manager, Enablement and Growth Support is responsible for leading high-priority enablement and growth initiatives that support pipeline development, customer engagement, and cross-functional execution. This role partners closely with Sales, Customer Success, Marketing, and senior leadership to develop scalable programs, strengthen mid-funnel progression, support strategic opportunities, and improve team readiness across key business lines. The role also includes direct supervision of Sales Development Representatives (SDRs), with responsibility for coaching, performance management, and alignment of team activity to business goals.
Responsibilities
Lead the development and execution of enablement programs, tools, messaging, and readiness resources that support Sales, Customer Success, and related go-to-market functions.
Partner cross-functionally to support strategic growth initiatives, including case rate opportunities, large or marquee client engagement, and high-priority business development efforts.
Coordinate and execute mid-funnel programs and campaigns designed to strengthen progression, improve follow-up discipline, and increase opportunity momentum.
Create, refine, and maintain materials that support internal readiness and external engagement, ensuring quality, consistency, and alignment to business priorities.
Establish structure, accountability, and follow-through across cross-functional projects with multiple stakeholders and competing priorities.
Monitor initiative performance, identify opportunities for improvement, and recommend actions to increase effectiveness and efficiency.
Perform other duties as assigned in support of organizational priorities.
Supervisory Responsibilities:
This position includes direct supervision of SDRs. Responsibilities include setting clear performance expectations, managing day-to-day priorities, coaching on outreach quality and lead qualification, supporting professional development, monitoring results, and ensuring alignment between SDR activity and broader pipeline generation goals. The Senior Manager is also responsible for reinforcing effective handoff practices and promoting consistent execution across the team.

Requirements

• Bachelor’s degree in business, marketing, communications, education, or a related field, or equivalent combination of education and experience.
• Seven or more years of relevant experience in enablement, sales support, customer success, marketing, business operations, or another related go-to-market function.
• Demonstrated experience leading complex, cross-functional initiatives from planning through execution.
• Strong written and verbal communication skills with the ability to develop polished, audience-appropriate materials.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to build relationships, influence across functions, and drive alignment in support of business goals.
• Strategic thinking paired with strong execution discipline.
• Ability to analyze needs, develop practical solutions, and implement with follow-through.
• Strong project and stakeholder management skills.
• Ability to coach, motivate, and develop team members.
• Commitment to collaboration, accountability, and continuous improvement.

Nice To Haves

• Prior people management experience, including supervision of SDRs or similar business development roles, preferred.

Responsibilities

• Lead the development and execution of enablement programs, tools, messaging, and readiness resources that support Sales, Customer Success, and related go-to-market functions.
• Partner cross-functionally to support strategic growth initiatives, including case rate opportunities, large or marquee client engagement, and high-priority business development efforts.
• Coordinate and execute mid-funnel programs and campaigns designed to strengthen progression, improve follow-up discipline, and increase opportunity momentum.
• Create, refine, and maintain materials that support internal readiness and external engagement, ensuring quality, consistency, and alignment to business priorities.
• Establish structure, accountability, and follow-through across cross-functional projects with multiple stakeholders and competing priorities.
• Monitor initiative performance, identify opportunities for improvement, and recommend actions to increase effectiveness and efficiency.
• Perform other duties as assigned in support of organizational priorities.
• This position includes direct supervision of SDRs. Responsibilities include setting clear performance expectations, managing day-to-day priorities, coaching on outreach quality and lead qualification, supporting professional development, monitoring results, and ensuring alignment between SDR activity and broader pipeline generation goals. The Senior Manager is also responsible for reinforcing effective handoff practices and promoting consistent execution across the team.

Benefits

• Generous health, dental, & vision benefits package
• Flexible paid time off
• 11 paid company holidays
• 401k + matching
• Parental leave
• Access to our award-winning RethinkCare platform supporting neurodiversity in the workplace through parental success, professional resilience, and personal wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior