Senior Manager, Enablement & Activation
About The Position
The Senior Manager, Enablement & Activation is responsible for driving strategic account activation, operational performance, and business intelligence across the organization. This role owns the systems, processes, and reporting that turn strategy into execution: activating priority accounts, standardizing and improving core processes, building and maintaining dashboards and KPI tracking, and producing the Quarterly Business Reviews (QBRs) that will be delivered to critical clients. The Senior Manager partners closely with the leadership and cross-functional leaders to surface issues before they impact clients or revenue, hold workstreams accountable to plan, and independently identify and drive improvements.
Requirements
- 5+ years of related operations, analytics, enablement, or business strategy experience, including 2+ years leading projects or people.
- Highly analytical, organized, and detail oriented with strong quantitative and communication skills.
- Proven ability to build dashboards and reporting; strong Excel and data visualization capabilities (i.e. Power BI, Tableau, or equivalent).
- Experience with operational reporting, financial analysis, KPI tracking, and budget coordination.
- Excellent written and verbal communication skills; comfortable building executive-ready materials and QBRs.
- Strong problem-solving skills, sound judgment, and comfort escalating matters and driving change.
- Proficient in Microsoft Suite, with strong Excel, Word, and PowerPoint capabilities; willingness to learn new systems.
- Must be willing to be on camera for virtual meetings.
- Independent worker, self-motivated, and able to manage multiple priorities across teams.
- Bachelor's degree in Business, Operations, Analytics, or a related field, or commensurate experience.
- 5-7 years of related operations, analytics, or business support experience preferred.
Responsibilities
- Own the activation of priority and strategic accounts, working with Sales and Operations to convert whitespace and dormant relationships into active revenue.
- Standardize, document, and continuously improve core operating processes across teams.
- Build and maintain the dashboards and reporting that measure performance against plan.
- Build, standardize, and deliver QBR materials and the supporting analysis.
- Monitor workstreams, surface risks early, and hold the business accountable to targets.
Benefits
- matching 401(k) plan
- health insurance (medical, dental and vision)
- paid time off
- disability
- equipment appropriate to the position (i.e.: laptop, smart phone, etc.)
- corporate apparel allowance
- Remote Work
- Employee Assistance Program
- Accident & Critical Illness Coverage
- Vendor discounts
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What This Job Offers
Job Type
Full-time
Career Level
Senior
