Senior Manager - Electric Operations

Consumers Energy•Kalamazoo, MI

2d•Onsite

About The Position

Consumers Energy is Michigan’s largest energy provider, serving 6.8 million residents across 68 Lower Peninsula counties. The company's primary focus is ensuring reliable, clean, and affordable energy delivery 24/7. This position is not eligible for immigration sponsorship. The role is based onsite at the Kalamazoo Service Center in Kalamazoo, MI, and requires the selected candidate to be within commuting distance or willing to relocate, with relocation assistance available for those who qualify.

Requirements

Deep understanding of regulatory frameworks and utility operations.
Strong decision-making and problem-solving skills at a functional and strategic level.
Ability to lead statewide initiatives that drive rate competitiveness and operational efficiency.
Commitment to maintaining a state-recognized Apprentice Program.
Skilled communicator capable of managing company perception, risk, and community relations.
Ability to inspire leadership and drive results across multiple functions.
Expertise in identifying process gaps, eliminating waste, and mitigating reputational risks.
Experience negotiating with union leadership to resolve barriers and support employee and customer needs.
Ability to recommend solutions to executive leadership and manage conflict across multiple zones.
Capacity to manage additional projects that impact statewide or companywide metrics.
Bachelor's degree in business, engineering, or a similar field with seven (7) or more years of experience leading an exempt and union workforce in a competitive market with construction management, project management, finance and goal development with comprehensive knowledge of utilities operations.
OR Associate’s degree in business, engineering, or a similar field with nine (9) or more years of experience leading an exempt and union workforce in a competitive market with construction management, project management, finance and goal development with comprehensive knowledge of utilities operations.
OR High school diploma with eleven (11) or more years of experience leading an exempt and union workforce in a competitive market with construction management, project management, finance and goal development with comprehensive knowledge of utilities operations.

Responsibilities

Represent the company on national industry teams including EEI (Edison Electric Institute), EPRI (Electric Power Research Institute), and MEA Energy Association.
Lead transformational initiatives using Utilities Lean Methodology, project and change management tools, and data analysis.
Coach and develop leaders to operate strategically and influence companywide outcomes.
Lead departmental operations across multiple headquarters, regions, or the entire state to enhance reliability and resiliency.
Establish operational plans and align cross-functional efforts with Fleet, Supply Chain, Engineering, Statewide Planning, and third-party utilities for joint construction initiatives.
Oversee electric construction and maintenance activities, including outage restoration and rest periods.
Manage statewide storm restoration efforts and coach leaders in emergency response using the Incident Command System (ICS).
Own and drive performance for key metrics such as EICP, SAIDI, and Safety, reporting results to executive leadership.
Contribute to rate cases through testimony, risk ownership, regulatory rule compliance, media engagement, and tariff adherence.
Resolve escalated issues, allocate resources, and communicate with senior leadership—often outside normal business hours.
Collaborate with Finance and Plant Accounting to address budget shortfalls, drive cost savings, and ensure regulatory and legal compliance.
Perform other duties as assigned.