Senior Manager, DTS, Epic Systems

NeoGenomics•Ramsey, NJ

11d•Hybrid

About The Position

The Senior Manager, DTS Digital Health (Epic Systems) leads governance, prioritization, and delivery for a portfolio of enterprise digital platforms supporting the Enterprise Commercial function, primarily focused on Epic systems. The role is the strategic operational partner to Digital Transformation Services (DTS) and its primary Business Relationship Manager for Digital Health initiatives, establishing cross-functional demand management so business priorities are aligned, sequenced, and translated into executable delivery plans. The manager leads and develops a team, facilitates governance and prioritization forums, and partners with business leaders, technology teams, and vendors to deliver scalable digital solutions that support operational excellence and business value. The role serves as the DTS primary technical subject matter expert and contact for Epic Aura, coordinating intake, prioritization, governance, delivery, dependencies, and integrations across Epic Beaker, Epic Bridges, Care Everywhere, and related interoperability solutions. It also serves as the DTS primary technical subject matter expert for the Flatiron Molecular Profiling Integration (MPI) platform, working with stakeholders, vendors, and technology teams on requirements, enhancements, integrations, and strategic initiatives supporting precision medicine and oncology workflows. The position develops platform roadmaps aligned with business priorities, technology initiatives, operational support, and the DTS roadmap. It facilitates investment decisions that balance business value, regulatory requirements, technical health, and resource capacity, provides executive-level reporting on platform health and delivery, and manages relationships with business stakeholders across multiple functions. This is a hybrid in-office position based at either the Ramsey, New Jersey or Fort Myers, Florida site.

Requirements

Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
At least 5 years of progressive experience in technology delivery, platform management, or business systems roles; 8 years preferred.
At least 2 years of direct people-management experience.
Demonstrated experience leading governance, demand management, and prioritization for enterprise platforms or applications supporting multiple business functions with competing priorities.
Current Epic Care Everywhere Certification.
Demonstrated experience supporting reference laboratory workflows within the Epic ecosystem, including provider connectivity, external organization onboarding, clinical data exchange, laboratory order and result integration, interoperability initiatives, and collaboration with stakeholders supporting Epic Aura, Epic Beaker, Epic Bridges, and Care Everywhere workflows.
Experience leading or supporting complex healthcare integration initiatives, including molecular profiling, precision medicine, oncology technology platforms, laboratory systems, or external partner integrations.
Hands-on experience leading Scrum or hybrid Agile delivery across multiple concurrent teams, including dependency management and release planning.
Proven ability to deliver technology initiatives throughout the project lifecycle, from business case and project charter through implementation, go-live, and hypercare.

Nice To Haves

8 years of progressive experience in technology delivery, platform management, or business systems roles.
Experience with Flatiron Molecular Profiling Integration (MPI) or similar oncology-focused data exchange solutions.

Responsibilities

Lead governance, prioritization, and delivery of a portfolio of enterprise digital platforms, establishing an operating model for demand intake, decision-making, and roadmap management.
Serve as DTS’s primary technical subject matter expert and contact for Epic Aura; manage intake, prioritization, governance, and delivery of business capabilities, coordinating dependencies and integration requirements across Epic Beaker, Epic Bridges, Care Everywhere, and related Epic interoperability solutions.
Serve as DTS’s primary technical subject matter expert for Flatiron Molecular Profiling Integration (MPI); work with business stakeholders, vendors, and internal technology teams to define requirements, manage enhancements, oversee integrations, and deliver strategic initiatives supporting precision medicine and oncology workflows.
Develop and maintain platform roadmaps aligned with business priorities, technology initiatives, operational support activities, organizational strategy, and the DTS roadmap.
Facilitate governance and prioritization forums, balancing business value, regulatory requirements, technical health, and resource capacity to support transparent investment decisions.
Provide executive-level reporting on platform health, delivery progress, risks, dependencies, and strategic initiatives.
Serve as primary relationship manager for business stakeholders across multiple functions, translating business objectives into prioritized technology solutions.
Lead and develop a team.
Lead or support technology initiatives through the full project lifecycle, from business case and project charter through implementation, go-live, and hypercare.
Lead Scrum or hybrid Agile delivery across concurrent teams, including dependency management and release planning.