Senior Manager DSD Excellence

Bimbo Bakeries USA•Conshohocken, PA

1d•Onsite

About The Position

The Senior Manager, DSD Excellence is responsible for ensuring the sustainability of DSD Excellence execution standards and practices by partnering with and working with the DSDE Directors and MSLs. This role provides leadership for the DSDE Team in the area of engagement, skill development, and sales operations, becoming the “go-to” person for Business Unit leadership in the transformation journey. The position involves creating connections with DSDE Directors to identify areas for operational continuous improvement, contributing to the development of overall DSDE solutions, and managing DSDE learning labs, pilots, and business unit expansions. The role is responsible for developing world-class processes that drive continuous improvement, enable in-market execution, and foster engagement and skill development of sales leaders. Key responsibilities include leading multiple elements of sales operations such as onboarding, training, engagement, communication, tools, resources, and safety. The Senior Manager will lead the delivery of key performance indicators for revenue, volume, and controllable expenses to achieve sales center objectives. They will also assist in developing strategic plans to meet sales targets, grow business within existing accounts through order management system coaching, and drive capability and accountability for meeting key performance targets. This includes executing procedures to increase engagement, productivity, effectiveness, and quality of work, as well as evaluating and resolving obstacles to sales leaders’ Leader Standard Work. The role involves leading the development of coaching and training programs for new initiatives, creating strong onboarding programs for sales leader positions, and engaging/developing core competencies of sales leaders through training, coaching, mentoring, and feedback. Additionally, the Senior Manager will develop frontline engagement processes and tools, create and maintain world-class sales centers, assist in developing strategy and standards for Bakery Outlet Stores, and support sales center safety goals and food safety standards. Fostering an atmosphere of continuous improvement and performing special projects as requested are also key aspects of the role.

Requirements

Bachelor’s degree in Business or related field preferred. A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted.
7-10 years of related experience in operations or sales; DSD experience required.
At least 3 years of experience leading and influencing others.
Must have strong operational acumen.
Demonstrated ability to lead strategically, with a process driven mindset.
Demonstrated professional facilitation and presentation skills.
Excellent written and oral communication skills, as well as the ability to effectively negotiate and influence others.
Demonstrated project management skills; excellent organizational and planning skills.
Computer skills and proficiency, specifically PowerPoint, Excel, and Word is required.
Knowledge of Independent Business Partner contract and sales processes, as well as an understanding of IBP relations and people skills.
Travel is required, 85%.

Nice To Haves

Proficient in BBU systems such as BUSS, PROMPT, ION, Microstrategy and Margin Miner preferred.
Bilingual - English/Spanish a plus.

Responsibilities

Provide leadership for the DSDE Team in the area of engagement, skill development, and sales operations and become the “go-to” person for Business Unit leadership in the transformation journey.
Create connections directly to the business unit DSDE Directors to identify areas for operational continuous improvement.
Contribute to the development of overall DSDE solutions and the variety of work required to conduct DSDE learning labs, pilots and business unit expansions.
Responsible for the development of world-class processes that drive continuous improvement and that enable in-market execution as well as the engagement and skill development of the sales leaders in our organization.
Provide leadership for multiple elements of sales operations including: onboarding, training, engagement, communication, tools and resources, and safety.
Lead the delivery of key performance indicators for revenue, volume and controllable expenses (product flow, inventory and labor) in order to achieve the key objectives for sales centers in assigned DSDE areas.
Assist in the development of strategic plans to deliver on sales targets in order to grow overall business within existing accounts through the management of and coaching on the order management system.
Drive capability and accountability for meeting key performance targets; execute procedures and programs to increase engagement, productivity, effectiveness, and quality of work.
Lead the evaluation and resolution of obstacles to sales leaders’ Leader Standard Work to enable work that maximizes sales growth and freshness improvement.
Lead the development of coaching and training programs for the roll out of new programs, processes, or tools to the organization.
Develop strong on-boarding programs for sales leader positions.
Engage and develop core competencies of the sales leaders through training, coaching, mentoring, and consistent performance feedback.
Develop frontline engagement processes and tools to enable the organization to improve and drive strong partnerships and performance.
Create and maintain DSDE world-class sales centers that engage sales people in the marketing strategies and vision of the Company’s brands.
Assist in the development of strategy and standards for Bakery Outlet Stores to include personnel management and operational execution.
Assist in the achievement of sales center safety goals, delivery of safety awareness programs to eliminate workplace injuries; and lead DSDE operations to achieve the goal of zero injuries.
Support “Superior Quality Always” by maintaining and enforcing BBU Food Safety and internal audit standards to ensure a secure and food safe environment.
Foster an atmosphere of continuous improvement to include the development of self, others, and work processes.
Perform special projects and assignments as requested by Leadership.