Senior Manager / Director of Revenue Operations
About The Position
Aspire is seeking a Senior Manager / Director of Revenue Operations to lead and reshape RevOps across both our agency services and SaaS businesses. This role will own the systems, data, processes, and reporting infrastructure that power our go-to-market organization and support company growth. We are looking for a strategic, hands-on operator who can independently identify business needs, architect solutions, and execute them end-to-end. You will partner cross-functionally with Sales, Marketing, Customer Success, and Finance to build scalable operational processes, improve data integrity, and establish reporting the business can rely on for decision-making. A key early priority will be optimizing and modernizing our CRM and GTM systems environment, including evaluating the future direction of our tooling and AI capabilities. This is a highly visible role with the opportunity to shape how Revenue Operations functions across the company as we scale.
Requirements
- 7+ years of experience in Revenue Operations or Sales Operations within B2B SaaS, services, or high-growth environments
- Deep hands-on Salesforce experience, including administration, workflow design, reporting, and system optimization
- Proven track record improving CRM data quality, operational processes, and GTM infrastructure
- Comfortable setting strategy and then building it directly in the systems
- Strong analytical and problem-solving skills, with the ability to diagnose root causes and drive solutions
- Ability to effectively drive cross-functional initiatives independently, with strong communication and stakeholder management skills
- Expertise with GTM tools like SFDC, HubSpot, ZoomInfo, LinkedIn Sales Navigator, outreach sequencers, and call recording platforms
- Actively leveraging and implementing AI tools (e.g., Claude, ChatGPT, Lovable)
Nice To Haves
- Experience supporting both SaaS and services-based business models is a plus
Responsibilities
- Serve as the primary owner of CRM, GTM systems, operational workflows, and reporting infrastructure across the agency and SaaS businesses
- Improve CRM architecture, data quality, governance, and reporting accuracy
- Design scalable processes that align Sales, Marketing, Customer Success, and Finance
- Drive forecasting, pipeline visibility, KPI reporting, and operational analytics
- Evaluate and modernize GTM tooling, including managing our GTM stack and leading CRM transformation initiatives
- Leverage AI and automation to improve operational efficiency and scalability
- Translate business challenges into operational solutions and execute initiatives independently
- Create documentation, standards, and processes that support operational maturity and scale
Benefits
- Full health, dental, and vision insurance
- Remote Work Flexibility
- Support for internet and home office setup
- 401(k) retirement savings plan
- Flexible paid time off policy
- Four months of fully paid leave for new moms and dads
- Ongoing training, coaching, and career acceleration opportunities
- Annual education stipend
- End-of-Year Break (typically between Christmas and New Year's)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
