Director of Revenue Operations

Payactiv•Milpitas, CA

6d•Onsite

About The Position

Payactiv is seeking a Director, Revenue Operations, to be a connective leader across Sales, Marketing, Channel, Client Onboarding, Finance, and Product to ensure consistent go-to-market execution. We are growing across multiple go-to-market channels, including direct (through inbound and outbound efforts) and through referral and reseller partnerships. This is a high-impact role responsible for establishing the systems, insights, processes and operating cadence for predictable growth.

Requirements

7+ years of experience in Sales, Partner or Revenue Operations, with ownership across complex, multi-platform B2B environments.
Hands-on expertise with Salesforce, Gong, Zoominfo and other sales systems and tools.
Curiosity and advanced problem solving skills, with ability to drive cross-functional alignment and process.
Strong understanding of AI-enabled Rev Ops capabilities and automation best practices.
Strategic mindset with the ability to translate data into insights—and insights into operational and revenue impact.
Experience in B2B SaaS, Fintech, or HR/Benefits technology strongly preferred.

Responsibilities

Re-define and modernize Revenue KPI reporting and framework, including data automation and visualization.
Work with Sales and Partner Channels to establish new operating cadence, rigor and execution.
Lead Sales tool and tech stack optimization, including Gong, Zoominfo, LinkedIn Sales Navigator, and more – align closely with Marketing Operations and Salesforce.com teams.
Lead the Revenue Operations Center of Excellence team to drive greater reporting throughput.
Operational partner to Sales and Channel teams and problem-solving prioritization.
Establish process design and rules of engagement that allow individual contributors to maximize selling time.
Create a sales capacity and territory modeling framework to drive average sales productivity higher.
Work with Marketing Ops to optimize lead conversion performance and handoffs from Marketing and Partner referrals to Sales.
Facilitate Partner Operations activities for both new referral and reseller partnerships.
Help drive and track performance of growth strategy and performance of tactics and initiatives.
Innovate Payactiv’s building Growth Operations engine, always searching for new solutions using automation and AI.
Support next generation go-to-market strategies by consistently evaluating the market and TAM/ICP priority.