Senior Manager/Director Network Engineering & Telecommunications

Bank of Hawaii•Honolulu, HI

About The Position

As a People Manager, this role directs the enterprise network and telecommunications function and establishes the strategy, architecture, governance, and operating direction needed to provide secure, resilient, and scalable connectivity across the organization. The role leads transformation of the bank’s network and voice environment as part of broader technology modernization, establishing multi-year roadmaps, technology standards, investment priorities, and operating capabilities that enable hybrid and cloud adoption while managing enterprise technology, operational, security, and regulatory risk. The role directs enterprise network and telecommunications strategy across data center, branch, campus, ATM, and cloud environments. It establishes target-state architecture, standards, investment priorities, and operating models, and directs large-scale modernization of switching, routing, wireless, software-defined networking, automation, and hybrid and cloud connectivity. It also establishes network security and resilience governance, oversees the supporting control environment, and directs financial, lifecycle, sourcing, carrier, and vendor strategies. The position builds strategic partnerships across Technology, Cloud Architecture, Enterprise Architecture, Information Security, Risk Management, and business units. It provides strategic leadership in people management, cultivating an environment where employees can grow, take initiative, and succeed through clear direction, continuous coaching, and shared celebration. The employee also supports compliance with applicable laws, regulations, regulatory requirements, and Bank policies and procedures, including those related to Fair Banking, Anti-Money Laundering, the Bank Secrecy Act, and the USA PATRIOT Act. Other responsibilities and duties may be assigned.

Requirements

Bachelor’s degree in computer science, information technology, engineering, or a related field; equivalent work experience or certifications may be considered in lieu of a degree.
Minimum 10 years of experience in enterprise network engineering, telecommunications, infrastructure operations, or a related technology discipline, including experience designing, operating, and modernizing complex network environments.
Minimum 5 years of leadership experience.
Proficiency with Microsoft Office applications.
Advanced knowledge and skill proficiency in customer experience, people management, strategic thinking, network engineering, network architecture, network security, network planning and design, technology roadmaps, vendor management, and stakeholder management.
Intermediate knowledge and skill proficiency in business acumen and risk governance.
Strong working knowledge of enterprise switching, routing, wireless, SD-WAN, data center networking, network automation, hybrid cloud connectivity, IP address management, DNS, DHCP, load balancing, telecommunications, unified communications, and enterprise voice technologies.
Demonstrated knowledge of network security and resilience practices, including firewall policy management, segmentation, threat detection and prevention, secure remote access, disaster recovery, and regulatory and control requirements applicable to financial institutions.
Ability to lead complex technology initiatives in a highly available and regulated environment through disciplined execution, sound judgment, effective communication, relationship management, change leadership, and continuous improvement.

Nice To Haves

Professional networking or cloud certifications such as JNCIE, JNCIP, CCIE, CCNP, or cloud networking credentials.

Responsibilities

Direct the enterprise strategy and multi-year roadmap for network engineering, telecommunications, unified communications, and enterprise voice capabilities across data center, branch, campus, ATM, and cloud environments.
Establish target-state architecture, technology standards, investment priorities, and operating models that support business strategy, modernization, resilience, security, and scalability.
Direct large-scale modernization of switching, routing, wireless, software-defined networking, automation, and hybrid and cloud connectivity, including transitions between strategic technology platforms.
Establish transformation priorities, governance, sequencing, and success measures, and direct teams and strategic partners through complex implementations.
Direct network security and operational resilience strategy and governance in partnership with Information Security and Risk Management.
Ensure appropriate controls for firewall governance, network segmentation, secure access, threat detection and prevention, disaster recovery, capacity, failover, and remediation of identified risks.
Establish accountability for the control environment supporting enterprise network and telecommunications services and ensure alignment with technology, risk, regulatory, and audit requirements.
Direct governance for change control, documentation, configuration standards, regulatory examination support, audit readiness, and corrective actions.
Direct financial, lifecycle, sourcing, carrier, and vendor strategies for the network and telecommunications function.
Develop business cases and investment recommendations supporting modernization priorities.
Build strategic partnerships across Technology, Cloud Architecture, Enterprise Architecture, Information Security, Risk Management, and business units.
Direct vendor, carrier, and integrator performance against enterprise requirements.
Provide strategic leadership on all aspects of people management while modeling leadership principles.
Cultivate an environment where people are empowered to grow, take initiative, and succeed through clear direction, continuous coaching, and shared celebration.
Perform other responsibilities and duties as assigned.
Ensure or assist with ensuring compliance with applicable laws, regulations, regulatory requirements, and Bank policies and procedures, including those related to Fair Banking, Anti-Money Laundering, the Bank Secrecy Act, and the USA PATRIOT Act.