Senior Manager Digital Product Strategy

CVS Health•Woonsocket, RI

1d•$130,295 - $260,590

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. A Brief Overview Contributes to product strategy by leading the development and enhancement of digital products or services. Conducts market research, collaborates with cross-functional teams, designs user experiences, and oversees the product development lifecycle. Applies expertise in user-centric design, agile methodologies, and market trends to help drive the success of digital products and ensure they meet customer needs and expectations. Translate complex engineering initiatives (cloud, platforms, APIs, AI/ML, automation, integrations) into clear, compelling business narratives that resonate with leadership and stakeholders Convert technical use cases into measurable business outcomes, including customer value (experience, adoption, retention, NPS), financial impact (cost savings, cost avoidance, revenue enablement, margin improvement), and operational efficiency (cycle time reduction, productivity gains, throughput) Serve as a strategic bridge between Engineering, Product, and Business teams to ensure alignment and clarity of value Create executive-level storytelling artifacts such as presentations, dashboards, QBRs, and leadership updates that clearly communicate impact Define and standardize business KPIs that directly link engineering outputs to business outcomes Build and operationalize a value realization framework that connects technology delivery to measurable business impact Drive data-backed storytelling with strong alignment to metrics, KPIs, and business objectives Leverage AI tools, analytics platforms, and automation to enhance storytelling, improve insights, and identify efficiencies Identify and communicate optimization opportunities across cost reduction, process simplification, and scalable growth initiatives Increase visibility of platform capabilities, innovation, and engineering achievements across the organization Establish a repeatable communication and storytelling framework to ensure consistency and scalability Partner closely with Engineering, Product, Finance, and Business leaders to align on value articulation and outcomes Mentor Product Managers and Product Leaders on business storytelling and translating technology initiatives into clear business impact Build organizational capability through development of playbooks, templates, and best practices

Requirements

7+ years of experience translating technical use cases into measurable business outcomes, including customer value (experience, adoption, retention, NPS), financial impact (ROI, cost savings, revenue contribution), and operational efficiency (productivity, scalability, performance)
3+ years of techno-functional expertise with a strong understanding of modern engineering ecosystems (cloud, distributed systems, APIs, data platforms, AI/ML, automation), and the ability to interpret technical architecture and articulate clear business implications
3+ years of experience in executive storytelling with strong communication skills, including creating impactful materials for VP, SVP, and EVP-level audiences
Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience)

Nice To Haves

Background in Product Marketing, Strategy Consulting, Transformation, or Platform Strategy with a strong ability to connect technology initiatives to business value
Hands-on experience leveraging AI, Generative AI, and analytics tools to enhance storytelling, generate insights, and drive productivity improvements
Demonstrated experience building scalable frameworks and playbooks for tech-to-business translation, value realization, and executive communication
Strong understanding of financial concepts, including ROI, TCO, and cost-benefit analysis, with the ability to apply them in decision-making
Experience mentoring and developing Product Managers, Product Leaders, and cross-functional team members to build organizational capability
Familiarity with platform modernization, legacy transformation, enterprise system integrations, and large-scale AI adoption and automation initiatives

Responsibilities

Contributes to product strategy by leading the development and enhancement of digital products or services.
Conducts market research, collaborates with cross-functional teams, designs user experiences, and oversees the product development lifecycle.
Applies expertise in user-centric design, agile methodologies, and market trends to help drive the success of digital products and ensure they meet customer needs and expectations.
Translate complex engineering initiatives (cloud, platforms, APIs, AI/ML, automation, integrations) into clear, compelling business narratives that resonate with leadership and stakeholders
Convert technical use cases into measurable business outcomes, including customer value (experience, adoption, retention, NPS), financial impact (cost savings, cost avoidance, revenue enablement, margin improvement), and operational efficiency (cycle time reduction, productivity gains, throughput)
Serve as a strategic bridge between Engineering, Product, and Business teams to ensure alignment and clarity of value
Create executive-level storytelling artifacts such as presentations, dashboards, QBRs, and leadership updates that clearly communicate impact
Define and standardize business KPIs that directly link engineering outputs to business outcomes
Build and operationalize a value realization framework that connects technology delivery to measurable business impact
Drive data-backed storytelling with strong alignment to metrics, KPIs, and business objectives
Leverage AI tools, analytics platforms, and automation to enhance storytelling, improve insights, and identify efficiencies
Identify and communicate optimization opportunities across cost reduction, process simplification, and scalable growth initiatives
Increase visibility of platform capabilities, innovation, and engineering achievements across the organization
Establish a repeatable communication and storytelling framework to ensure consistency and scalability
Partner closely with Engineering, Product, Finance, and Business leaders to align on value articulation and outcomes
Mentor Product Managers and Product Leaders on business storytelling and translating technology initiatives into clear business impact
Build organizational capability through development of playbooks, templates, and best practices