Senior Manager - Digital Product (SBS Card & Spend Experiences)
About The Position
The Small Business Product Strategy and Card Features team, within American Express Global Commercial Services (GCS) Small Business Products organization, identifies and delivers high-potential opportunities to create lasting multi-product relationships with high-value customers. This team works across Card, Card Lending, Line of Credit, Banking, and Digital Experience teams. The SBS Digital Strategy aligns the direction and purpose of the Small Business organization to support the delivery of cross-product business digital experiences. The Senior Manager, SBS Digital Card & Spend Experiences will own the strategy and cross-product delivery agenda for Spend Management and the end-to-end digital Card experience, focusing on making it easier for customers to understand, manage, and take action on their business spend.
Requirements
- Senior Manager level experience in digital product strategy and delivery.
- Experience working across multiple product lines (Card, Lending, Banking, Digital Experience).
- Understanding of spend management and digital card experiences.
- Ability to align strategic direction and support cross-product business digital experiences.
Responsibilities
- Own the strategy and cross-product delivery agenda for Spend Management and the end-to-end digital Card experience.
- Focus on making it easier for customers to understand, manage and take action on their business spend.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
