Senior Manager Digital Product Design

RBC • Toronto, ON

1d • Onsite

About The Position

Interaction designers shape the experiences we create through each of our digital products. As a member of our team, you’ll work within an agile environment and iterative process, collaborating with interdisciplinary team members and stakeholders to analyze, design and convey your design vision. A natural problem solver, communicator and facilitator, you’ll be involved in every step of the process from idea generation to implementation.

Requirements

• BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field or equivalent practical experience
• A minimum of 5 years of experience in designing usable interfaces across multiple channels and platforms
• Experience in an applied research setting including experience integrating user research into product designs and design practices
• Demonstrated ability to articulate design strategy, rational and logic; describing benefits and highlighting risks associated with design decisions
• Demonstrated expertise with design, prototyping, and research tools such as Sketch and Axure RP, InVision, UserTesting.com

Nice To Haves

• MA/MS degree or certification in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field
• Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase
• Appreciation for the potential of 'design thinking'
• Experience working within a large organization and within an agile environment

Responsibilities

• Understand user interface patterns and behaviours, and use that understanding to drive user comprehension, and improve task performance
• Use visualizations and interactions to support analytic thinking with large data sets
• Facilitate design critique, evaluate interactions for inclusivity and provide expert advice and guidance to cross-functional teams
• Facilitate ideation sessions and collaborative work activities
• Act as the interaction design subject-matter expert for the product design team
• Use a comprehensive understanding of interaction design theory, research data and best practices to inform design decisions
• Design artifacts of high complexity to communicate task flows, touchpoints, behaviours, and the exchange of information
• Create complex low-fidelity sketches, wireframes, and prototypes to explore, communicate, and validate ideas.
• Create complex prototypes to provide delivery specifications for development
• Present interaction design work to more senior stakeholders
• Facilitate usability testing
• Participate in or initiate research activities
• Research interaction design strategies in the financial services sector and perform competitive audits pertinent to specific design or business goals
• Perform pattern, micro-interaction and component design audits where appropriate

Benefits

• You’ll find yourself in a culture where designers feel included, valued, and heard; in a supportive environment surrounded by peers who exceed in their area of expertise.
• You’ll work on solutions used by millions of people and contribute to a company that truly values customer experience and remains a Global Digital leader.
• You’ll be part of team that’s pushing the boundaries of digital product design as we strive to improve the lives of the people and communities we serve.
• Work/life balance is important to us; you will be part of a company that values your time.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior