Manager-Digital Product Solution Design
About The Position
In U.S. Consumer Services (USCS), our product is Membership—delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long-term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs. Membership Portfolio Services (MPS) works closely with colleagues across the Blue-Box to drive growth, margin expansion and marketplace differentiation to accelerate our digital strategy forward. This Manager position is part of the Communication Preferences team within the MPS team. The team is responsible for developing and maintaining servicing preferences. This position will work closely with key stakeholders from technology, legal, compliance, business partners and vendors to launch initiatives globally. You’ll be responsible for solutioning for the business initiatives and supporting the creation of strategy for the capability.
Requirements
- Experience in digital product solution design
- Experience working with technology, legal, compliance, business partners, and vendors
- Experience launching initiatives globally
Responsibilities
- Solutioning for business initiatives
- Supporting the creation of strategy for the capability
- Working closely with key stakeholders from technology, legal, compliance, business partners and vendors to launch initiatives globally
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
