Senior Manager - Developmental Services
About The Position
The Senior Manager offers leadership, supervision, expertise, and risk assessment in the areas of intake, residential, day supports, crisis/clinical, family respite, and assessment to staff that provide a broad array of services to children, families, and/or adults with intellectual disabilities and/or complex emotional, behavioral, psychiatric, and/or medical needs. The Senior Manager advises Agency leadership on issues relating to program direction, policy changes, and crisis response. This position will facilitate, mediate, and troubleshoot conflicts that arise between clients, families, other agencies, contracted providers, community members, and staff.
Requirements
- Six years' combination of skills, experience and/or education in human services, including two years’ supervising, managing, and leading a team.
- QDDP, LCMHC or LISCW or license eligible
- Valid driver’s license, acceptable driving record and use of a personal vehicle
- Two years’ supervising, managing, and leading a team
Responsibilities
- Provides supervision, training, and monitors performance to direct reports and for community based programs and their associated staff
- Recruits and onboard new employees
- Oversees development, management, and accuracy of the program budgets
- Develops support strategies and creates programs to meet the needs of clients with both internal and external partners
- Coordinates broad community based out-reach and education
- Oversees and ensures that physical facilities are properly equipped, maintained and safe as per the requirements of state regulatory agencies.
- Responsible for overseeing the implementation of all relevant State and Federal regulations
- Complete and review required program documentation
- Advise or respond to emergent needs on the week-ends and evenings as available
- Rotation in on call supervisor coverage and shift coverage is expected as needed
- Perform related duties as assigned, within your scope of practice
- Driving required
Benefits
- Generous time off starting at 36 days of combined time off per year for full-time employees (and increasing with years of service); pro-rated for positions 16 hours or more
- Comprehensive Health Insurance with 80% agency-paid premium support for individuals, couples, and families (pro-rated for part time). This Point of Service Plan features no deductible.
- Two Dental options
- Vision Insurance
- Employer 401(k) contributions
- Employer Paid Life, AD&D, Short Term and Long Term insurance
- Medical & Childcare Flexible Spending Account
- Childcare Stipend
- Employee Assistance Program
- Employee referral program with financial payment
- Discounted online undergraduate/graduate courses through Champlain College truED
- Award-winning workplace wellness program including physical fitness groups for staff, financial wellness incentives, and ongoing workplace wellness advocacy and education
- Voluntary benefits from local/international businesses: discounted gym memberships, mobile phone service, ski/snowboard passes, auto/home insurance, and more!
- Employee referral and sign on bonus is subject to Howard Center policy.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
