Senior Manager, Development

Scotiabank•Toronto, ON

1d•Onsite

About The Position

The Customer Information Systems – Client Systems Domain is seeking a results-oriented Senior Manager Development to lead delivery of CIS APIs and integration platforms while owning the MDM (IBM) application. This role is accountable for driving API engineering, delivery, platform reliability, and modernization, including improving resiliency and implementing telemetry as part of the mainframe to MDM transformation. You will lead a cross functional team of FTE and Contract staff consisting of Engineers, Delivery Manager, QE, and BSAs to deliver secure, scalable, and high-performing client data services that are critical to the bank’s customer experience and enterprise integration ecosystem.

Requirements

10+ years of experience in software development with significant experience in delivery leadership roles in banking domain
Proven experience leading large-scale API and integration delivery teams through Delivery Managers
Strong technical background in Java, microservices, and API development
Experience owning enterprise applications with accountability for production stability and resilience
Hands-on exposure to IBM MDM or similar customer data platforms
Experience improving platform reliability through observability and telemetry (monitoring, logging, alerting)
Experience with integration technologies including messaging (Kafka, MQ) and synchronous/asynchronous patterns
Strong understanding of distributed systems, performance tuning, and high-availability design
Experience delivering modernization programs, including legacy to distributed or hybrid architecture transitions
Strong knowledge of Agile, DevOps practices, and CI/CD pipelines
Excellent stakeholder management and communication skills

Nice To Haves

Experience in customer data domain within financial services
Exposure to mainframe integration or modernization scenarios
Knowledge of API security (OAuth, JWT) and enterprise security practices
Exposure to cloud-native architectures and observability platforms
Experience operating in regulated environments

Responsibilities

Lead and manage Delivery Managers and cross-functional teams (API/Java, QE, BSAs) to deliver CIS APIs and integration services
Own IBM MDM application delivery, stability, and resiliency, driving improvements in availability, recovery, and observability
Drive telemetry implementation (logging, monitoring, tracing, alerting) to improve production visibility and incident response for MDM and APIs
Support modernization efforts related to mainframe to MDM migration, ensuring minimal disruption and improved platform performance
Define and execute the API and integration roadmap aligned with enterprise architecture and client data strategy
Ensure delivery of complex initiatives within timelines, budget, and quality expectations across BAU and transformation
Establish engineering standards across API and Java development focused on scalability, resilience, and security
Drive integration patterns including REST APIs, messaging, and event-driven architectures
Implement strong delivery governance, metrics, and KPIs (reliability, performance, throughput, defect leakage)
Partner with architecture, infrastructure, and enterprise teams to deliver scalable and secure solutions
Build a culture of ownership, accountability, and continuous improvement across teams
Develop talent through coaching, structured feedback, and career progression planning
Manage financials and resource allocation across the portfolio