Deal Deal, Senior Manager
About The Position
The Senior Manager, Deal Desk will lead and scale the company’s global commercial operations function in a fast-growing SaaS company. This hands-on player-coach role combines strategic leadership, process development, team mentoring, and direct execution of complex commercial transactions. The position partners with Sales, Customer Success, Partnerships, Legal, Finance, Revenue Operations, Product, and Executive Leadership, and owns deal strategy, commercial approvals, pricing governance, contracting operations, and hyperscaler marketplace execution. The role supports the company’s growth by building scalable commercial infrastructure and maintaining operational excellence and strong commercial governance. It is remote within the United States, with EST highly preferred.
Requirements
- At least 4 years of experience in Deal Desk, Sales Operations, or Revenue Operations, with a strong focus on SaaS, Cloud, or Technology sectors.
- Ability to thrive in a fast-paced, high-growth environment while balancing strategic leadership with hands-on execution.
- Experience drafting order forms, including incorporating custom commercial or legal language.
- Experience pricing complex enterprise SaaS transactions.
- Experience drafting order forms, amendments, and renewals.
- Working knowledge of AWS Marketplace and Microsoft Azure Marketplace private offer processes.
- Strong understanding of SaaS pricing models and quote-to-cash processes.
- Experience with CRM, CPQ, and contract lifecycle management platforms such as HubSpot, Salesforce, DealHub, or similar.
- Excellent communication, organizational, analytical, and problem-solving skills, including the ability to influence cross-functional stakeholders.
- Bachelor’s degree in Business, Finance, Legal Studies, or a related field.
Nice To Haves
- Experience with Google Cloud Marketplace.
- MBA, JD, or another relevant graduate degree.
Responsibilities
- Partner with Sales, Customer Success, Partnerships, Finance, and Legal to structure strategic enterprise, partner, and marketplace transactions.
- Review pricing and deal structures to maximize revenue while managing business risk.
- Run the company’s commercial approval framework and pricing governance standards.
- Support drafting and review of order forms, amendments, and renewals from a pricing perspective.
- Manage creation, delivery, and administration of private offers through AWS Marketplace and Microsoft Azure Marketplace following contract execution.
- Ensure compliance with company pricing policies, approval requirements, and commercial governance standards.
- Lead and mentor the Deal Desk team while fostering a collaborative, customer-focused culture.
- Partner with Legal, Finance, Sales, Revenue Operations, Product, and Executive Leadership to remove obstacles and accelerate deal execution.
- Remain actively involved in strategic deals and quarter-end execution, leading by example.
- Improve the quote-to-cash lifecycle through process optimization, automation, and standardization.
- Enhance CRM, CPQ, and contract management workflows, including HubSpot and DealHub, to improve scalability and efficiency.
- Build relationships with regional Sales, Customer Success, Legal, Finance, Expert Services, and Partner stakeholders.
- Provide ongoing education and documentation to support consistent understanding of Deal Desk processes.
- Develop and monitor KPIs, including deal cycle time, approval turnaround, discount trends, and marketplace adoption.
- Provide actionable insights and recommendations to improve commercial performance and operational effectiveness.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
