Senior Manager, Data Solutions

IntegriChain•Philadelphia, PA

About The Position

The Senior Manager, Data Solutions, leads and supports the delivery of data-focused implementation projects and ongoing managed services for pharmaceutical commercial operations. The role covers project management and business analysis for solutions across patient and channel data aggregation, Commercial Data Warehouse (CDW) and Master Data Management (MDM) implementations, and analytics and reporting. This role is central to successful project execution, client satisfaction, and operational excellence. Success is measured by client satisfaction, seamless execution, and continued improvements in efficiency. The position works with commercial data providers, pharmaceutical manufacturers, and internal data engineering, product, and client delivery teams. It also supports pre-sales scoping and develops and manages an implementation team. Travel is required at 15% or as required by customers.

Requirements

  • At least 8 years of experience in life sciences data management, technology implementation, or analytics roles, including at least 3 years in a project leadership capacity.
  • Strong understanding of commercial pharmaceutical data flows, including patient services, specialty pharmacy, distribution, and third-party data sources.
  • Hands-on experience managing implementation of CDW, MDM, and data analytics platforms.
  • Ability to elicit, document, and validate business and data requirements.
  • Familiarity with HIPAA, BAA requirements, and patient-level data governance best practices.
  • Strong client-facing presence and ability to communicate technical concepts to business stakeholders.
  • Expertise in project management methodologies and tools, such as Smartsheet, Jira, and PowerBI.
  • People management experience, including coaching, feedback, and career development.
  • Bachelor's degree in a relevant field.
  • Travel required: 15% or as required by customers.

Nice To Haves

  • Advanced degree.
  • PMP, CBAP, or related certification.

Responsibilities

  • Lead and manage cross-functional project teams through the full lifecycle of data solutions implementations, from discovery through go-live and transition to managed services.
  • Serve as the primary point of contact for commercial data providers and pharmaceutical manufacturer stakeholders, aligning data needs and compliance requirements, including HIPAA and BAA considerations.
  • Analyze business and data requirements and translate them into project plans, functional documentation, and implementation steps.
  • Document business and technical requirements, including workflows, maps, models, data specifications, and visualization requirements, as needed.
  • Oversee delivery of channel and patient data aggregation, including standard and custom feeds.
  • Oversee Commercial Data Warehouse (CDW) and Master Data Management (MDM) implementations.
  • Oversee data quality validation, harmonization, and transformation workflows.
  • Oversee analytics platforms, dashboards, and reporting tools.
  • Partner with internal data engineering, product, and client delivery teams to define and prioritize solution requirements and enhancements.
  • Provide project oversight across managed services, ensuring quality, consistency, and continuous improvement in recurring data operations.
  • Lead stakeholder meetings and status updates, facilitate issue resolution, and escalate risks to maintain project momentum and customer satisfaction.
  • Support pre-sales and client scoping by defining implementation approaches, timelines, and resource needs for proposed data solutions.
  • Use industry experience and knowledge of pharmaceutical data standards to guide solution design and client recommendations.
  • Develop and grow an implementation team through recruitment, regular one-on-ones, coaching, real-time feedback, and career development aligned to business priorities.
  • Manage team priorities, capacity, and day-to-day workload distribution across concurrent implementations to meet or exceed business goals.

Benefits

  • Excellent and affordable medical benefits.
  • Non-medical perks, including Flexible Paid Time Off.
  • Learning and Development opportunities, including over 700 development courses free to employees.
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