Senior Manager, Data Products & Digital Analytics

Shoppers Drug Mart•Mississauga, ON

10d•CA$100,000 - CA$132,000•Onsite

About The Position

We are seeking an experienced and strategic data professional to lead a team focused on developing data products and delivering impactful analytics and insights that drive organizational success, with a particular focus on SHN's digital products and capabilities. You will oversee complex analytical initiatives where collaboration with cross-functional partners will be critical to translate business needs into data-driven strategies that support our patients, our partners, and our internal stakeholders across the SHN/SDM/LCL ecosystem. The role is both strategic and hands-on, requiring expertise in analytics, strong leadership skills, and a passion for data-driven innovation that can lead to optimization of program and specialty pharmacy performance, improvement of patient outcomes, and demonstratable value to our partners.

Requirements

Minimum 6-7 years of data and analytics experience, preferably within the healthcare industry, and with 2+ years in a leadership capacity.
Post-secondary education equivalent to a university degree in a numerate or analytical discipline such as Analytics, Mathematics, Computer Science, or Engineering.
Strong proficiency with modern analytics tools (e.g., SQL, Python/R), BI platforms (e.g., Tableau/Power BI), and cloud-based data ecosystems (e.g., GCP/AWS/Azure).
Proven track record of leading large-scale analytics initiatives with measurable business impact.
Excellent leadership skills with the ability to build and lead high-performing teams and influence stakeholders at all levels.
Strong strategic thinking abilities combined with a hands-on approach when needed to solve complex problems.
Excellent communication skills with demonstrated success of presenting technical solutions and findings to senior leadership and business partners.

Responsibilities

Lead and mentor a team of data professionals focused on developing data products and delivering actionable analytics/insights for digital tools and products.
Collaborate with cross-functional teams (eg. Product, Technology, Business, UX) to define data-driven strategies that support business objectives.
Oversee the end-to-end lifecycle of data product development: from ideation, scoping, and requirements gathering through design, delivery, and ongoing optimization.
Champion the use of advanced analytics, machine learning, and statistical modeling to extract insights that drive customer engagement and product performance.
Translate complex analytical findings into clear business recommendations for executive leadership and stakeholders.
Monitor key performance indicators (KPIs) to assess the impact of data initiatives on digital product outcomes.
Foster a culture of innovation, experimentation, and continuous improvement within the team.
Mentor and develop team members through coaching, feedback, and professional growth opportunities.
Stay current with industry trends in data science, analytics platforms/technologies, and digital product measurement.