Senior Manager, Data Management, Office of Safety Operations

AbbVie•North Chicago, IL

1d•$124,500 - $236,500

About The Position

The Senior Manager, Data Management, supports the Office of Safety Operations (OSOP) Systems, Data & Analytics organization by enabling high-quality, timely, and reliable safety data solutions for regulatory reporting, product surveillance, and informed decision-making. Within the Data Management team, this role drives data operations, governance, and continuous improvement, partnering with stakeholders to deliver trusted data solutions and high-quality outputs that advance patient safety, compliance, and operational excellence. The role leads Data Office Operations strategy and execution, including setting priorities, performance measures, and operating frameworks. It provides oversight of vendor-supported data operations and reporting, promotes standardized and scalable reporting and processes, and develops self-service and technology-enabled solutions. The position also develops operational processes, methodologies, and training programs; provides guidance on data and reporting solutions; and offers expert technical understanding of the AbbVie Adverse Event database and other external databases. It manages implementation of GPS solutions and the use of document management, tracking, and reporting tools.

Requirements

Bachelor of Science degree in statistics, computer sciences, data science, healthcare, or another technology-related area.
At least 3 years of computer software experience in database reporting.
At least 2 years of project management experience.
At least 2 years of pharmaceutical industry experience.
Advanced knowledge of structured programming principles and documentation procedures.
Understanding of database architecture concepts and strategies and methods for retrieving data.
Ability to design and develop queries using advanced Structured Query Language (SQL) expertise, and to analyze and critique SQL coding.
Demonstrated ability to influence stakeholders, lead cross-functional initiatives, and drive organizational change.

Responsibilities

Build and maintain strategic partnerships with business, technology, and functional stakeholders to understand business and regulatory requirements, align priorities, and deliver trusted data solutions and high-quality data outputs.
Drive prioritization and execution of Data Office Operations activities, balancing business needs, regulatory requirements, risk, capacity, and strategic objectives.
Standardize and optimize reports, data deliverables, and operational processes by promoting scalable solutions and reducing reliance on custom solutions where appropriate.
Identify opportunities to streamline reporting and operational processes through self-service and technology-enabled solutions, partnering with business and technology stakeholders to develop scalable capabilities that improve efficiency, quality, and user experience.
Oversee vendor-supported data operations and reporting activities, monitoring performance, quality, compliance, and service delivery for alignment with business expectations and regulatory requirements.
Develop and maintain operational processes, methodologies, and training programs, and provide guidance on data and reporting solutions to support cross-functional adoption and effectiveness.
Lead development and execution of the Data Office Operations strategy, establishing priorities, performance measures, and operating frameworks that drive operational excellence, continuous improvement, and business value.
Provide expert technical understanding of the AbbVie Adverse Event database and other external databases.
Manage implementation of GPS solutions and develop, maintain, and manage use of document management, tracking, and reporting tools.