Senior Manager - Data Governance & Management

American Express • New York, NY

19h

About The Position

American Express National Bank (AENB) is American Express’ U.S. banking operation, serving consumer and small business customers with payments, financing, and deposit products that account for more than 65% of the company’s revenues. AENB HQ supports the administration of AENB programs, helping ensure safety and soundness and driving effectiveness, efficiency, and consistency through governance, strategic planning, control management, program management, and regulatory functions.

As a Data Steward, you will lead the team responsible for day-to-day compliance with the Enterprise Data Risk Management Policy within its domains and business units. The team identifies critical data, maintains data definitions, classifies data, supports data sourcing and usage requests, evaluates Data Risk Controls, and confirms Data Incidents are remediated. You will partner with business units, technology teams, and product and platform teams to define and implement data governance strategy, monitor and manage data risks, resolve data and platform issues, and improve the consistency, usability, and governance of product data across the organization.

Requirements

• Bachelor’s degree in business, analytics, information systems, computer science, engineering, or another data-related field.
• At least 5 years of direct experience creating and executing formal data governance and/or data management programs.
• Program management experience working with partners across a diverse, global set of business units.
• Record of understanding business challenges and strategies and connecting them to data and capabilities.
• Strong communication and presentation skills.
• Working knowledge of current and emerging data governance, data management, and data product techniques and trends.
• Ability to design and complete solutions to address sophisticated challenges with limited initial structure.
• Positive, collaborative leadership style and a colleague- and customer-first attitude.
• Eligibility to work in the United States; American Express will not pursue visa sponsorship for these positions.

Nice To Haves

• Master’s degree.
• Certification as a Data Management Professional (CDMP) or a similar data management certification.
• Certifications or experience with Collibra Data Intelligence Platform, MANTA, or similar data governance tools.
• Experience in incident management and reporting, risk or data risk management, data breach management, data classification and handling, data quality monitoring and improvement, and data governance or compliance management.
• Working knowledge of SQL and Python or another programming language.
• Dashboard development experience using Power BI, Tableau, or similar tools.
• Prior experience with Agile or SAFe project methodologies.

Responsibilities

• Support the Data Steward in identifying data incidents, performing root-cause analysis, and driving remediation of audit and regulatory feedback.
• Develop advanced knowledge of the Enterprise Data Management Operating Policy to support the Data Steward in executing their role.
• Monitor holistic platform data quality, including key reports.
• Help identify data risk in partnership with upstream data providers, downstream business partners, and technology teams.
• Support the Data Steward in establishing, maintaining, and testing controls to manage data risk within the business unit.
• As applicable for AENB HQ, coordinate with Business Units and other Business Unit Data Offices to ensure System-level Lineage is documented completely and accurately.
• Partner with the Data Steward to develop and manage the data management roadmap.
• Ensure Third Parties adhere to Enterprise Data Risk Management requirements.
• Support the creation of controls to mitigate Data Quality risk, Fit for purpose risk, and Data Steward risk as part of RCSA assessments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior