Senior Manager - Data Governance & Management

American Express • New York, NY

1d • $123,000 - $215,250

About The Position

American Express National Bank (AENB) is American Express’ U.S. banking operation serving consumer and small business customers with payments, financing, and deposit products. AENB HQ supports the administration of AENB programs to help ensure safety and soundness while driving effectiveness, efficiency, and consistency through governance, strategic planning, control management, program management, and regulatory functions.

In this Data Steward role, you will lead the team responsible for day-to-day compliance with the Enterprise Data Risk Management Policy across assigned domains and business units. The team identifies critical data, maintains data definitions, classifies data, supports data sourcing and usage requests, evaluates Data Risk Controls, and confirms remediation of Data Incidents. You will partner with business units, technology teams, and product and platform teams to define and implement data governance strategy, monitor and manage data risks, resolve data and platform issues, and promote consistency, usability, and governance of product data across the organization.

Requirements

• Bachelor’s degree in business, analytics, information systems, computer science, engineering, or another data-related field.
• At least 5 years of direct experience creating and executing formal data governance and/or data management programs.
• Program management experience with partners across a diverse, global set of business units.
• Consistent record of understanding business challenges and strategies and connecting them to data and capabilities.
• Strong communication and presentation skills.
• Working knowledge of current and emerging data governance, data management, and data product techniques and trends.
• Ability to work with white space to design and complete solutions to sophisticated challenges.
• Positive, collaborative leadership style with a colleague- and customer-first attitude.
• Employment eligibility to work in the United States; American Express will not pursue visa sponsorship for these positions.

Nice To Haves

• Master’s degree.
• Certification as a Data Management Professional (CDMP) or similar data management certification.
• Certifications and experience with Collibra Data Intelligence Platform, MANTA, or similar data governance tools.
• Experience in incident management and reporting, risk/data risk management, data breach management, data classification and handling, data quality monitoring and improvement, and data governance/compliance management.
• Working knowledge of SQL and Python or another programming language.
• Dashboard-building experience using Power BI, Tableau, or similar tools.
• Prior experience with Agile or SAFe project methodologies.

Responsibilities

• Support the Data Steward in identifying data incidents, conducting root-cause analysis, and driving remediation of audit and regulatory feedback.
• Develop advanced knowledge of the Enterprise Data Management Operating Policy to support the Data Steward’s work.
• Monitor holistic platform data quality, including key reports.
• Assist with identifying data risk in collaboration with upstream data providers, downstream business partners, and technology teams.
• Support the Data Steward in establishing, maintaining, and testing controls to manage data risk within the business unit.
• Where applicable for AENB HQ, coordinate with Business Units and other Business Unit Data Offices to ensure system-level lineage is documented completely and accurately.
• Partner with the Data Steward to develop and manage the data management roadmap.
• Ensure third parties adhere to Enterprise Data Risk Management requirements.
• Support the creation of controls to mitigate Data Quality risk, Fit for Purpose risk, and Data Steward risk as part of RCSA assessments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior