Senior Manager Data Analytics, EDW Reporting Manager

UnitedHealth Group•Eden Prairie, MN

5d•$112,700 - $193,200

About The Position

As a member of Optum Operations and Delivery, the EDW Reporting Manager combines strategic leadership, Medicaid domain expertise, business intelligence governance, and operational delivery management to support the Indiana Family and Social Services Administration (FSSA) Enterprise Data Warehouse (EDW). The role leads the Analytics and Reporting Services team and is accountable for accurate, timely, and reliable reporting and analytics that meet state and federal compliance requirements. It advises FSSA leadership, business stakeholders, and technical teams, turning complex healthcare data into actionable insights for program operations, compliance, policy decisions, and member outcomes. The position provides leadership in reporting portfolio management, reporting governance, stakeholder engagement, resource planning, and continuous improvement, aligned with Optum and FSSA strategic objectives. It oversees reporting solutions and delivery against service-level agreements, quality standards, client expectations, operational timelines, and applicable regulations. The manager partners with program and data management teams to improve data quality, accessibility, usability, and reporting performance.

Requirements

10 or more years of IT experience.
6 or more years of business and data analysis experience, preferably in healthcare or health and human services.
5 or more years supporting health and human services programs such as Medicaid, public health, behavioral health, LTSS, or child welfare.
3 or more years supporting EDW environments and enterprise reporting programs.
3 or more years managing analytics, reporting, business intelligence, or business analysis teams.
3 or more years using SQL and data analysis skills to extract, validate, and interpret complex datasets.
3 or more years gathering, documenting, and translating business requirements into reporting and analytics solutions.
3 or more years using business intelligence platforms such as Power BI, Cognos, Tableau, or similar enterprise reporting tools.
Experience with Medicaid data domains.
Demonstrated experience reporting on SLAs and managing strict operational timelines.
Demonstrated experience providing strategic guidance to clients, executive leadership, and key stakeholders.

Nice To Haves

Experience using JIRA, Azure DevOps, or similar work management platforms.
Experience supporting Medicaid Enterprise Systems (MES), MMIS, Medicaid Data Warehouses, or Social Services Data Warehouses.
Experience supporting cloud-based analytics platforms such as Snowflake, Azure, Databricks, or equivalent technologies.
Experience working within Agile delivery frameworks and leading analytics teams in Agile environments.
Experience establishing reporting governance models, data governance practices, and analytics operating procedures.
Working knowledge of business process modeling.
Working knowledge of change management, incident management, and project management methodologies.
Knowledge of CMS reporting requirements, T-MSIS, encounter reconciliation, eligibility systems, and healthcare claims processing.

Responsibilities

Lead, mentor, and manage data analysts, business analysts, and business intelligence professionals.
Establish team goals, performance expectations, and professional development plans.
Manage resource allocation, workload balancing, and staffing plans to deliver reporting commitments.
Foster accountability, collaboration, innovation, and continuous improvement; provide coaching, performance management, succession planning, and knowledge transfer.
Oversee the development, enhancement, validation, and maintenance of reports, dashboards, scorecards, and analytics solutions.
Ensure reporting deliverables meet service-level agreements, quality standards, client expectations, regulatory requirements, contractual obligations, and data governance standards.
Monitor delivery schedules, issue resolution, and operational performance metrics.
Streamline reporting processes, improve automation, reduce manual effort, and improve service delivery performance.
Promote modern business intelligence platforms and reporting technologies.
Collaborate with data management teams to improve data accessibility, usability, and report performance across the EDW environment.
Support reporting for Medicaid programs and regulatory requirements, and partner with data management teams to identify and remediate data quality issues affecting deliverables.
Collaborate with FSSA program areas, state leadership, and external stakeholders to understand reporting requirements and business priorities.
Translate business objectives into reporting and analytics solutions.
Advise stakeholders on analytics capabilities, reporting modernization, and data-driven decision-making.