Senior Manager, Credit

CBX Solutions Recruiting Team • Winston-Salem, NC

2d • Hybrid

About The Position

The Senior Manager, Credit provides day-to-day leadership of CBX Solutions' credit and collections function, managing regional credit staff and driving consistent policies and procedures across the company's branch and district network. This role balances hands-on oversight of accounts receivable, credit risk, and collections activity with support for broader credit strategy, cash flow improvement, and standardization of credit processes as the company continues to grow through acquisition.

Requirements

• 4-year degree required
• Minimum 5 years of experience in credit and collections, preferably in a construction or building products environment
• Minimum 2-3 years of supervisory experience required
• Strong mathematical, analytical, and accounting skills
• Ability to travel to other CBX Solutions locations (~10%)

Nice To Haves

• Strong leadership and positive interpersonal skills
• Excellent verbal and written communication skills
• Ability to interpret complex legal documents
• Strong knowledge of lien laws and bonding requirements
• Strong Excel skills and experience with multiple ERP systems
• Experience automating processes within a credit department preferred
• Experience managing credit operations across multiple locations, ideally in a multi-entity or acquisitive environment

Responsibilities

• Supervise and mentor regional Credit Managers, Credit Analysts, and collections staff, evaluating performance and directing activity as needed
• Oversee day-to-day administration of credit and collections operations across multiple branch and district locations
• Monitor AR aging and collections reports to assess outstanding balances, and intervene in the collection of difficult or escalated accounts
• Establish, monitor, and enforce credit policies and procedures, recommending updates as business needs and risk exposure change
• Review and approve credit limits, credit holds, and account terms for new and existing customers
• Ensure timely and accurate processing of credit applications, lien waivers, bonding documentation, and personal guaranties
• Partner with the Sr. Controller to design and implement processes that improve cash flow and reduce receivables
• Standardize credit and collections policies, procedures, and systems for newly acquired locations as part of integration efforts
• Provide regular reporting on collections activity, high-priority accounts, and key performance metrics to the Director and senior leadership
• Manage relationships with third parties involved in the cash receipt process, including banking and credit card partners
• Coordinate with collection attorneys and manage referrals for legal action or lien and bond claims as needed
• Collaborate with Sales, District/Branch Leadership, and Accounting/Finance to resolve customer service issues and ensure credit objectives support sales goals
• Respond to audit requests and support compliance with GAAP and applicable lien and collection laws
• Perform other duties as assigned by management

Benefits

• Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Generous paid time off for rest, family, and self-care.
• Continuous learning, mentorship, and leadership training including access to CBX University, our in-house development program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager