Senior Manager, Credit

Cook & Boardman Group•Winston-Salem, NC

1d•Hybrid

About The Position

The Senior Manager, Credit provides day-to-day leadership of CBX Solutions' credit and collections function, managing regional credit staff and driving consistent policies and procedures across the company's branch and district network. This role balances hands-on oversight of accounts receivable, credit risk, and collections activity with support for broader credit strategy, cash flow improvement, and standardization of credit processes as the company continues to grow through acquisition.

Requirements

4-year degree required
Minimum 5 years of experience in credit and collections, preferably in a construction or building products environment
Minimum 2-3 years of supervisory experience required
Strong mathematical, analytical, and accounting skills
Ability to travel to other CBX Solutions locations (~10%)

Nice To Haves

Experience automating processes within a credit department preferred
Experience managing credit operations across multiple locations, ideally in a multi-entity or acquisitive environment

Responsibilities

Supervise and mentor regional Credit Managers, Credit Analysts, and collections staff, evaluating performance and directing activity as needed
Oversee day-to-day administration of credit and collections operations across multiple branch and district locations
Monitor AR aging and collections reports to assess outstanding balances, and intervene in the collection of difficult or escalated accounts
Establish, monitor, and enforce credit policies and procedures, recommending updates as business needs and risk exposure change
Review and approve credit limits, credit holds, and account terms for new and existing customers
Ensure timely and accurate processing of credit applications, lien waivers, bonding documentation, and personal guaranties
Partner with the Sr. Controller to design and implement processes that improve cash flow and reduce receivables
Standardize credit and collections policies, procedures, and systems for newly acquired locations as part of integration efforts
Provide regular reporting on collections activity, high-priority accounts, and key performance metrics to the Director and senior leadership
Manage relationships with third parties involved in the cash receipt process, including banking and credit card partners
Coordinate with collection attorneys and manage referrals for legal action or lien and bond claims as needed
Collaborate with Sales, District/Branch Leadership, and Accounting/Finance to resolve customer service issues and ensure credit objectives support sales goals
Respond to audit requests and support compliance with GAAP and applicable lien and collection laws
Perform other duties as assigned by management