Senior Manager, Credit Risk Learning

Bank of Montreal • Chicago, IL

22h • $100,000 - $220,000

About The Position

Leads the strategy, design, implementation, and ongoing management of enterprise Credit Risk learning and capability development. Translates Credit Risk strategy, technical standards, emerging capability needs, and business priorities into scalable, role-based learning pathways that build consistent credit knowledge, skills, and judgment across proficiency levels. Provides strategic learning advice to senior stakeholders and leads the learning lifecycle from capability analysis through design, implementation, measurement, and sustainment, balancing enterprise consistency with the needs of different businesses, portfolios, and geographies. Direct Credit Risk, wholesale/commercial banking, lending, or financial-services risk-learning experience is preferred; credit adjudication experience is not required.

The role executes an integrated Credit Risk learning strategy and multi-year roadmap; oversees the learning portfolio and external partners; connects curriculum and proficiency to role readiness and workplace performance; and measures learning adoption, capability development, and application. It uses assessment, learner, stakeholder, and program evidence to improve solutions and inform investment priorities. The position also leads stakeholder engagement, communications, adoption, and reinforcement for major initiatives, ensuring learning remains current as business requirements and Credit practices evolve.

As a strategic learning partner and enterprise specialist, the role advises leaders, develops business cases and execution roadmaps, manages resources, and leads strategic and operational initiatives. It analyzes performance gaps, data, and emerging trends; recommends learning solutions and delivery methods; builds change-management and communication plans; monitors performance; and produces regular and ad-hoc reports and dashboards. The role applies BMO’s Risk Management Framework, Risk Culture, and approved Risk Appetite, making sound, risk-informed decisions in accordance with applicable policies, laws, and regulations. Broader work or accountabilities may be assigned as needed.

Requirements

• Typically 7 or more years of relevant experience.
• Post-secondary degree in a related field of study, or an equivalent combination of education and experience.
• Adult Learning accreditation required.
• Experience designing, developing, and delivering learning strategies and programs.
• Seasoned professional with a combination of education, experience, and industry knowledge.
• Expert-level verbal and written communication skills.
• Expert-level analytical and problem-solving skills.
• Expert-level influence skills.
• Expert-level collaboration and team skills, with a focus on cross-group collaboration.
• Ability to manage ambiguity.
• Expert-level data-driven decision-making skills.

Nice To Haves

• MBA or Master of Education preferred.
• Direct Credit Risk, wholesale/commercial banking, lending, or financial-services risk-learning experience preferred.
• Credit adjudication experience is not required.

Responsibilities

• Execute an integrated Credit Risk learning strategy and multi-year roadmap aligned with enterprise and business priorities.
• Identify opportunities to simplify, reuse, and scale learning while preserving relevant role, portfolio, and business context.
• Partner with Credit Risk and business stakeholders to translate capabilities, skills, and proficiency expectations into learning pathways, assessments, and development solutions.
• Oversee the Credit Risk learning portfolio, including pilots, enhancements, deployment, lifecycle management, and sustainment.
• Connect curriculum, skills, proficiency, and applied workplace performance to support role readiness and continued development.
• Establish measures for learning adoption, capability development, and application; provide insights and recommendations to senior stakeholders.
• Use assessment, learner, stakeholder, and program evidence to improve learning solutions and inform investment priorities.
• Provide strategic oversight of external partners supporting the Credit Risk portfolio, including quality, relevance, value, and content maintenance.
• Lead stakeholder, communication, adoption, and reinforcement strategies for significant Credit Risk learning initiatives.
• Keep learning solutions current as capability needs, business requirements, and Credit practices evolve.
• Act as a strategic learning partner and identify longer-term, high-leverage and innovative curricula for key jobs.
• Design, develop, and manage learning and performance-focused solutions, assessing client needs, setting learning strategies, designing programs, and identifying delivery methods and innovative learning methodologies.
• Influence and negotiate to achieve business objectives; manage resources and lead strategic initiatives to deliver business and financial goals.
• Develop business cases by identifying needs, analyzing options, and assessing expected return on investment; recommend priorities, resource requirements, and execution roadmaps.
• Conduct independent analysis and assessment to resolve strategic issues and serve as a subject matter expert to internal and external stakeholders.
• Collaborate across BMO on communications strategies and consistent messaging to influence or change behavior.
• Lead execution of operational programs and assess and adapt delivery to ensure quality.
• Advise assigned business or group leaders on solutions, performance gaps, and high-value learning deliverables and methods that manage cost.
• Collaborate with internal and external stakeholders to provide business context for the design, development, and implementation of relevant learning programs across delivery channels.
• Identify emerging issues, trends, and needs to inform business strategies and decisions; network with industry contacts for competitive insights and best practices as appropriate.
• Build effective internal and external stakeholder relationships and support strategic initiatives.
• Build change-management plans and lead or participate in readiness assessment, planning, execution, evaluation, and sustainment activities.
• Lead or participate in communication planning, develop tailored messaging, and identify appropriate distribution channels.
• Analyze data and information to provide learning and development insights and recommendations; monitor performance, address issues, and produce regular and ad-hoc reports and dashboards.
• Apply expertise and creative problem-solving to complex or ambiguous situations and implement changes in response to shifting trends.
• Apply the Risk Management Framework and Risk Culture within approved Risk Appetite, making risk-informed decisions and complying with applicable policies, laws, and regulations.

Benefits

• Health insurance
• Tuition reimbursement
• Accident and life insurance
• Retirement savings plans
• Performance-based incentives and discretionary bonuses may be included in total compensation, depending on pay type.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior