About The Position

Reporting to the Senior Director, Credit Process Oversight and Effectiveness, the Senior Manager, Credit Process Oversight and Effectiveness is a 2nd Line of Defense function responsible for overseeing internal and third party examinations management, establishing an effective control environment and manage credit process maintenance that ensures compliance to policy and credit risk requirements for RESL and other retail products. This includes managing responses to governance inquiries and requirements, and providing effective challenge to 1st Line of Defense processes and activities. The Senior Manager is responsible for ensuring there is adequate monitoring, oversight, reporting and effective challenge of business risks and regulatory requirements. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Requirements

  • Strong risk and credit knowledge.
  • Understanding of credit principles, risk management practices, and regulatory requirements related to residential mortgages, secured lending, and unsecured lending products.
  • Confident using Microsoft Word, Excel, Outlook, and PowerPoint, including advanced Excel functions such as pivot tables.
  • Caring and accountable leader with experience providing coaching and hands on support to meet team goals.
  • Motivated by collective success and understands that teamwork can transform a good idea into a great one.
  • Attention to detail and strong critical thinking skills.
  • Values trust, teamwork, and accountability.

Responsibilities

  • Provide leadership, coaching, and day-to-day guidance to a team of two, supporting development, accountability, and strong team performance.
  • Manage and provide oversight for key enterprise programs, including Records Management, Business Managed Technology, and Business Continuity Management on behalf of the team.
  • Lead internal and third-party examinations and audit engagements, including reviewing and challenging requests for information, developing action plans, monitoring deficiencies, and reporting progress to senior management.
  • Apply strong knowledge of risk management principles, credit practices, and regulatory expectations to assess, measure, and monitor risk within CIBC guidelines, with a focus on residential mortgages and secured and unsecured lending products.
  • Prepare clear written materials and effective presentations that translate analysis, recommendations, and business impacts for a range of audiences, including senior leaders.

Benefits

  • Competitive compensation
  • Banking benefit
  • Wellbeing support
  • Employee and family assistance programs
  • MomentMakers, our social, points-based recognition program
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