Senior Manager Creative Services

Visual Comfort • Skokie, IL

23h

About The Position

The Senior Manager Creative Services collaborates with Marketing leadership, cross-functional business partners, and the Creative Services team to develop and execute compelling visual communications that support brand and business objectives. The role leads creative development from concept through final production, establishes and maintains visual direction across print and digital channels, manages and mentors graphic designers and production artists, and supports marketing initiatives with creative strategy and execution. It ensures high-quality, on-brand deliverables across catalogs, e-commerce, email, social media, photography, presentations, signage, environmental graphics, and related marketing materials.

The position manages creative strategy, campaign concepts, project prioritization, resources, workloads, timelines, budgets, and delivery of concurrent projects. It combines creative leadership and team development with hands-on design and production work, while coordinating with internal partners and external vendors. The role also evaluates industry trends, emerging technologies, and competitive activity to identify opportunities for innovation and continuous improvement.

Requirements

• At least 7 years of experience in graphic design, visual communication, creative services, or a related field, including at least 3 years of team leadership or management experience.
• Bachelor's degree in Graphic Design, Visual Communications, Fine Arts, or a related discipline; equivalent combinations of education and experience will be considered.
• Portfolio demonstrating concept development, art direction, brand storytelling, and hands-on design execution across print, digital, and social channels.
• Strong aptitude for and proficiency navigating systems and programs.
• Advanced proficiency with Adobe Creative Cloud, including InDesign, Photoshop, and Illustrator.
• Strong understanding of creative development, brand management, art direction, print production, digital marketing, e-commerce design, and visual communication best practices.
• Exceptional organizational and time management skills, with strong attention to detail.
• Ability to prioritize and handle multiple tasks and changing priorities.
• Ability to achieve results independently and through others by fostering teamwork and cooperation.
• Exceptional communication across email, chat, and phone.
• Availability to work a flexible schedule, including weekends, early mornings, and late evenings.

Nice To Haves

• Experience with Figma, presentation software, project management platforms, and digital asset management systems.
• Experience in interior design, custom home building products, luxury home furnishings, or the lighting industry.

Responsibilities

• Lead creative strategies, campaign concepts, and visual communications supporting marketing objectives and strengthening brand identity across print, digital, social, environmental, and promotional channels.
• Manage the creative services function, including project prioritization, resource allocation, team workload, timelines, budgets, and delivery of multiple concurrent projects.
• Direct and mentor graphic designers, production artists, and freelance resources through creative leadership, feedback, coaching, training, and professional development.
• Collaborate with Marketing leadership, cross-functional partners, photographers, videographers, printers, and other vendors to ensure high-quality execution and on-time completion.
• Develop concepts, layouts, presentations, and production-ready files, and troubleshoot creative and technical issues.
• Review and approve creative deliverables, brand standards, design systems, templates, and production materials for quality, consistency, and alignment with business objectives.
• Analyze industry trends, emerging technologies, and competitive activity to identify opportunities for innovation and continuous improvement.
• Work effectively with others to accomplish organizational goals and identify and resolve problems.
• Adhere to Visual Comfort Company Values and demonstrate commitment, dependability, punctuality, and schedule adherence, maintaining a consistent workplace presence for collaboration and communication.

Benefits

• Structured training program, ongoing education, and opportunities for career advancement.
• Generous vacation accrual and paid time off.
• Seven paid holidays per year plus two floating holidays.
• Competitive compensation plan.
• Company covers the majority of employee medical premiums.
• Vision and dental coverage available starting the first of the month following the start date.
• Company-provided life insurance and short-term disability coverage.
• 401(k) plan with company matching up to 4%, available beginning the first of the month following hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior