Senior Manager Creative Services
About The Position
The Senior Manager Creative Services collaborates with Marketing leadership, cross-functional business partners, and the Creative Services team to develop and execute compelling visual communications supporting brand and business objectives. The role leads creative development from concept through final production and establishes and maintains visual direction across print and digital channels. It manages and mentors graphic designers and production artists, supports marketing initiatives through creative strategy and execution, and ensures high-quality, on-brand work across catalogs, e-commerce, email, social media, photography, presentations, signage, environmental graphics, and related marketing materials. The role manages creative strategy and execution across print, digital, social, environmental, and promotional channels. It oversees project priorities, resources, workloads, timelines, budgets, and delivery of concurrent projects; guides and develops team members and freelance resources; collaborates with internal partners and external vendors; contributes hands-on design work; and reviews creative materials for quality, consistency, and alignment with business objectives. The position also monitors industry trends, emerging technology, and competitive activity to identify opportunities for innovation and improvement. The position requires a consistent workplace presence, dependability, punctuality, and adherence to the agreed-upon schedule to support collaboration. Applicants must be authorized to work in the United States; employment-based immigration sponsorship and other immigration sponsorship assistance are not offered.
Requirements
- At least 7 years of experience in graphic design, visual communication, creative services, or a related field, including at least 3 years of team leadership or management experience.
- Bachelor's degree in Graphic Design, Visual Communications, Fine Arts, or a related discipline; equivalent combinations of education and experience will be considered.
- Portfolio demonstrating concept development, art direction, brand storytelling, and hands-on design execution across print, digital, and social channels.
- Strong aptitude for and proficiency navigating systems and programs.
- Advanced proficiency with Adobe Creative Cloud, including InDesign, Photoshop, and Illustrator.
- Strong understanding of creative development, brand management, art direction, print production, digital marketing, e-commerce design, and visual communication best practices.
- Exceptional organizational and time management skills, with strong attention to detail.
- Ability to prioritize and handle multiple tasks and changing priorities.
- Ability to achieve results independently and through others by fostering teamwork and cooperation.
- Exceptional communication across email, chat, and phone.
- Availability to work a flexible schedule, including weekends, early mornings, and late evenings.
- Authorization to work in the United States; employment-based immigration sponsorship and assistance with other immigration sponsorship or benefits are not offered.
Nice To Haves
- Experience with Figma, presentation software, project management platforms, and digital asset management systems.
- Experience in interior design, custom home building products, luxury home furnishings, or the lighting industry.
Responsibilities
- Lead development and execution of creative strategies, campaign concepts, and visual communications that support marketing objectives and strengthen brand identity across print, digital, social, environmental, and promotional channels.
- Manage the Creative Services function, including project prioritization, resource allocation, team workload, timelines, budgets, and delivery of multiple concurrent projects.
- Direct and mentor graphic designers, production artists, and freelance resources through creative leadership, performance feedback, coaching, training, and professional development support.
- Collaborate with Marketing leadership, cross-functional partners, photographers, videographers, printers, and other vendors to ensure high-quality creative execution and on-time project completion.
- Contribute hands-on design expertise by developing concepts, layouts, presentations, and final production-ready files, and troubleshoot creative and technical issues.
- Review and approve creative deliverables, brand standards, design systems, templates, and production materials for quality, consistency, and alignment with business objectives.
- Analyze industry trends, emerging technologies, and competitive activity to identify opportunities for innovation and continuous improvement within the creative function.
- Work effectively with others to accomplish organizational goals and identify and resolve problems.
- Adhere to established Visual Comfort Company Values.
- Demonstrate commitment, dependability, punctuality, and adherence to the agreed-upon schedule while maintaining a consistent workplace presence for effective collaboration and communication.
Benefits
- Monday–Friday schedule listed as 8:00 a.m.–5:00 p.m.
- Comprehensive structured training program, ongoing education, and opportunities for career advancement.
- Generous vacation accrual and paid time off policies.
- Seven paid holidays per year and two floating holidays.
- Competitive compensation plan.
- Company covers the majority of employee medical premiums; vision and dental coverage are available beginning the first of the month following the start date.
- Company-provided life insurance and short-term disability coverage.
- 401(k) plan with company matching up to 4%, available beginning the first of the month following the hire date.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
