Senior Creative Services Manager

Fox Restaurant Concepts • Phoenix, AZ

2d • Onsite

About The Position

Fox Restaurant Concepts is seeking an experienced Senior Creative Services Manager to lead day-to-day operations and execution of creative initiatives across its portfolio of 12 restaurant brands. Working closely with the Senior Creative Director, this role manages a multidisciplinary creative team, oversees complex projects, coordinates resources, and ensures creative work is delivered efficiently, on time, and within budget. The position calls for strong organizational, financial, and operational skills, cross-departmental relationship building, and a commitment to the creative standards of the brands.

The role oversees creative operations, project management, cross-functional collaboration, financial and vendor management, and creative production for new restaurant openings. Work spans marketing, digital, social media, print collateral, signage, environmental graphics, artwork, menus, and opening materials. The position is based in Phoenix, Arizona.

Requirements

• At least 7 years of experience in creative services, creative operations, project management, or related fields.
• Demonstrated experience leading creative teams and managing complex, multidisciplinary projects.
• Strong understanding of graphic design, print production, digital marketing, and environmental branding.
• Experience managing budgets, vendors, and creative production expenses.
• Exceptional organizational, communication, and problem-solving skills.
• Proficiency with project management platforms and familiarity with Adobe Creative Cloud.
• Ability to manage competing priorities in a fast-paced, growing organization.
• Proof of eligibility to work in the United States is required.

Nice To Haves

• Experience in hospitality, restaurants, retail, lifestyle brands, or creative agencies.

Responsibilities

• Lead and manage designers, project managers, and external creative partners.
• Oversee departmental workflows, project prioritization, resource allocation, and production schedules.
• Establish processes for creative requests, approvals, and deliverables.
• Mentor team members, encourage collaboration, and maintain accountability.
• Partner with the Senior Creative Director to align creative initiatives with brand standards and business objectives.
• Oversee complex creative projects across marketing, digital, social media, print collateral, and restaurant development.
• Manage project schedules, budgets, production requirements, and deliverables.
• Coordinate creative initiatives supporting new restaurant openings, remodels, and brand updates.
• Anticipate challenges, resolve production issues, and keep projects on schedule.
• Communicate consistently with internal stakeholders and external vendors.
• Build and maintain working relationships with Marketing, Operations, Culinary, Design & Development, Construction, Human Resources, and Training.
• Coordinate creative resources with internal departments.
• Translate business needs into actionable creative briefs and production plans.
• Ensure creative initiatives are executed consistently across brands and locations.
• Oversee creative production budgets, estimates, purchase orders, and vendor expenses.
• Identify opportunities to improve cost efficiency and resource utilization.
• Manage relationships with printers, fabricators, production partners, and creative vendors.
• Maintain financial accountability while protecting the quality and integrity of creative deliverables.
• Manage creative production for new restaurant openings.
• Coordinate interior and exterior signage packages, environmental graphics, artwork, menus, and opening collateral.
• Collaborate with architects, designers, construction teams, and fabrication partners.
• Ensure creative deliverables align with construction schedules, budgets, and brand standards.

Benefits

• Competitive salary and bonus opportunity
• Medical, dental, and vision benefits within 30 days
• Retirement savings program with company match
• Tuition reimbursement
• Collaborative work environment with opportunity to grow
• Paid Time Off
• 50% dining discount at Fox Restaurant Concepts and additional discounts at North Italia and The Cheesecake Factory

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed