Senior Manager, Core Infrastructure Engineering

Oracle•Seattle, WA

3d•$146,300 - $306,400

About The Position

Oracle is hiring a hands-on Senior Manager to lead its growing, US-based Site Reliability Engineering team within the IOD SRE organization. The team is one of three groups—in the United States, Europe, and India—that operate the service in a follow-the-sun model. The role owns IOD’s availability, security posture, and operational excellence for the realms the team supports, and leads efforts to make the service quieter, safer, and more automated. The leader is expected to stay technically engaged by critically reviewing postmortems, challenging automation designs, and investigating production issues when needed, while primarily setting direction, developing people, and removing obstacles. The role manages teams delivering scalable distributed systems and components over a two-to-four-quarter horizon. It establishes engineering practices and scalability requirements across teams; oversees optimization for high-throughput, hyperscale workloads; and guides the effective use of distributed-state tools and data-plane platforms. It directs teams in designing fault-tolerant, in-service-upgradable systems, setting SLO-aligned availability and durability targets, and implementing resiliency mechanisms such as load shedding, throttling, and rate limiting. The Senior Manager oversees KPIs, telemetry, dashboards, functional and correctness requirements, fault-injection testing, and data replication and synchronization strategies. The role ensures proactive incident management, operational readiness, and on-call coverage; drives encryption and access-control practices, security remediation, and compliance documentation; and oversees infrastructure automation and Infrastructure as Code. It also partners with teams on change-management plans for safe patching, updates, and rollbacks. In addition to technical leadership, the position manages projects and priorities across teams, builds cross-functional partnerships, guides teams through complex operational and technical problems, promotes continuous learning and improvement, and provides performance coaching and career-development support. It also contributes to talent acquisition through interviews and talent planning.

Responsibilities

Lead the US-based IOD Site Reliability Engineering team operating in a follow-the-sun model with teams in the United States, Europe, and India.
Own availability, security posture, and operational excellence for the IOD realms assigned to the team.
Set direction and improve service reliability, safety, and automation while remaining able to engage in technical reviews and critical production issues.
Manage development and implementation of scalable distributed systems and components across teams, including distributed-state management and data-plane platforms.
Oversee optimization for large-scale data processing and high-throughput, hyperscale workloads, and ensure scalability requirements are defined and met.
Ensure teams design and conduct performance and load testing.
Guide fault-tolerant, in-service-upgradable system design, including redundancy, replication, and automatic failover.
Develop strategies for handling service disruptions and network unreliability, including load shedding, throttling, and rate limiting.
Guide teams in establishing SLO-aligned availability and durability expectations for systems and services.
Oversee KPIs, telemetry, dashboards, and alerting to identify gaps and proactively monitor system health.
Oversee design and implementation of functional and correctness requirements and guide fault-injection and brownout test scenarios.
Direct data replication and synchronization strategies that maintain integrity and availability.
Ensure teams proactively diagnose, debug, and resolve operational issues and work to prevent customer-impacting interruptions without requiring maintenance windows.
Oversee operational readiness and approve operational support rotation schedules.
Oversee multi-tenant security measures, including encryption and access controls, and direct remediation of security gaps.
Ensure cloud infrastructure compliance documentation and practices address applicable industry standards and regulations.
Oversee development and maintenance of automation scripts and tools, including Infrastructure as Code.
Partner with teams to establish and follow change-management plans for patching, updates, and rollbacks, and guide development of components that enable automation.
Manage medium- to large-scale projects and initiatives across teams, monitoring timelines, deliverables, and budgets when applicable.
Set team priorities aligned with business needs and guide adjustments when resources or timelines change.
Build cross-functional partnerships and coach team members in developing relationships with business leaders, stakeholders, and external partners.
Promote inclusivity by seeking and listening to diverse perspectives.
Provide direction on complex operational and technical issues, analyze information, and help teams resolve critical or unresolved problems.
Model continuous learning, use feedback to improve skills, identify team skill gaps, and encourage knowledge sharing.
Drive improvements to processes, protocols, and workflows and encourage teams to adopt and assess alternative approaches.
Provide performance feedback and coaching, discuss development goals, and align individual goals with organizational objectives.
Manage talent acquisition and development activities, including candidate interviews, promotion eligibility monitoring, and talent resource planning.