Senior Manager, Core Infrastructure Engineering

Oracle•Seattle, WA

About The Position

The IOD SRE organization is hiring a hands-on Senior Manager to lead its growing US-based Site Reliability Engineering team. The team is one of three teams—in the United States, Europe, and India—that operate the service in a follow-the-sun model. The position owns availability, security posture, and operational excellence for the IOD realms accountable to the team, and leads efforts to make the service quieter, safer, and more automated. The role combines technical engagement with leadership: reviewing postmortems, challenging automation designs, and investigating production issues when needed, while primarily setting direction, developing people, and removing obstacles. The Senior Manager leads teams delivering scalable distributed systems and components on a two-to-four-quarter horizon. The role standardizes engineering practices and scalability requirements across teams; oversees optimization for high-throughput, hyper-scale workloads; and ensures effective use of distributed state tools and data plane platforms. It guides teams in designing fault-tolerant, in-service-upgradable systems, setting SLO-aligned durability and availability targets, and implementing resiliency mechanisms such as load-shedding, throttling, and rate-limiting. The role also oversees KPIs, telemetry, dashboards, correctness requirements, fault-injection testing, replication and synchronization strategies, incident readiness, on-call coverage, security remediation, compliance documentation, infrastructure automation, and safe change management. The position manages multiple medium- to large-scale projects or initiatives across teams, aligns priorities with business needs, builds cross-functional partnerships, addresses complex technical and operational problems, promotes continuous learning and improvement, and coaches team members while supporting performance, career development, and talent acquisition.

Responsibilities

Manage the development and implementation of scalable distributed systems and components across teams, including effective use of distributed state management tools.
Oversee optimization for large-scale data processing and high-throughput requirements, and ensure owned components meet defined scalability requirements.
Manage use of data plane platforms for large-scale data retrieval, storage, and processing, and ensure accurate performance and load testing.
Guide fault-tolerant system design, including redundancy, replication, automatic failover, and support for in-service updates.
Develop strategies for handling service disruptions and guide approaches to network unreliability, including load-shedding, throttling, and rate-limiting.
Guide teams in designing durable systems that meet service-level objectives and setting availability and durability expectations.
Oversee KPIs, telemetry, dashboards, and alerting to identify gaps and proactively monitor component and system health.
Oversee functional and correctness requirements, fault-injection and brown-out testing, and data replication and synchronization strategies.
Guide proactive diagnosis, debugging, and resolution of operational issues, and ensure teams prevent customer-facing interruptions during maintenance or issue resolution.
Oversee operational readiness and approve operational support rotation schedules.
Oversee security measures for multi-tenant environments, including encryption and access controls; direct remediation of security gaps and ensure compliance documentation.
Oversee development and maintenance of automation scripts and tools, including Infrastructure as Code, and guide change-management plans for patching, updating, and rollbacks.
Manage multiple medium- to large-scale projects or initiatives across teams, monitoring timelines, deliverables, and budgets when applicable.
Set team priorities, align project work with business needs, and guide adjustments to plans in response to resource or timeline changes.
Drive cross-functional partnerships and shared objectives, and coach team members in building strategic relationships with stakeholders and external partners.
Promote inclusivity by seeking and listening to diverse perspectives and ensuring others feel heard and respected.
Direct teams addressing complex operational and technical issues; review critical or unresolved issues and guide analysis toward solutions.
Model continuous learning, incorporate industry practices into planning, identify skill gaps, and support learning and knowledge-sharing opportunities.
Drive development and implementation of process, protocol, and workflow improvements across teams.
Provide performance feedback and coaching, discuss development goals, and align individual goals with organizational objectives.
Develop and manage the talent acquisition pipeline, lead candidate interviews, monitor promotion eligibility, and orchestrate talent resources.