Senior Manager, Core Infrastructure Engineering

Oracle•Santa Clara, CA

About The Position

As Senior Manager in Oracle Cloud Infrastructure (OCI), you will lead a dedicated team responsible for the end-to-end lifecycle of infrastructure projects. You will align team objectives with organizational goals and maintain a strategic focus on long-term infrastructure stability and scalability. The role includes building a high-performance culture, mentoring and developing team members, supporting career growth, and advocating for OCI values. You will set measurable individual and team goals aligned with OCI strategy, establish processes to monitor progress and performance, and maintain accountability for results. Your decisions will affect your team and associated OCI teams, contributing to critical infrastructure projects and the resilience and growth of Oracle Cloud Infrastructure. The role oversees teams developing and operating scalable, high-throughput cloud systems. This includes distributed state management, data plane platforms, performance and load testing, telemetry and monitoring, issue diagnosis and resolution, and infrastructure automation. You will also manage cross-team projects, set priorities, guide operational and technical decision-making, build cross-functional partnerships, coach performance and career development, and lead talent acquisition activities.

Requirements

Bachelor of Science or Master of Science degree in a relevant field, or equivalent experience.
At least 5 years of people management experience.
Proven track record managing large-scale critical services.
Demonstrated expertise in strategic planning, resource management, and performance optimization in a technology-driven environment.
Exceptional decision-making abilities and experience influencing senior leadership and cross-functional teams.
Strong background recruiting, developing, and leading senior individual contributors and building high-performing teams.
Ability to make decisions with significant impact on organizational infrastructure, revenue, and long-term operational success.
Experience in networking and cloud infrastructure operations.
Expertise in Network Operating Systems (NOS) and experience working with networking hardware.
Experience managing large-scale critical services in cloud computing.
Expertise in distributed systems, network monitoring, and automation.
Excellent organizational, verbal, and written communication skills.

Responsibilities

Lead a team overseeing the end-to-end lifecycle of OCI infrastructure projects, aligning team objectives with organizational goals.
Develop team members, foster continuous learning, hold career development discussions, and support professional growth and advancement.
Set measurable goals for individuals and teams, monitor progress and performance, and maintain accountability.
Manage the development and implementation of scalable systems and components across multiple teams, including effective use of distributed state management tools.
Oversee code and system optimization for large-scale data processing and high-throughput requirements in hyper-scale systems.
Guide teams in defining scalability requirements for owned components and ensuring design and implementation requirements are met.
Manage the use of data plane platforms for large-scale data retrieval, storage, and processing.
Ensure teams design performance and load testing accurately.
Oversee definition of KPIs and telemetry to identify gaps or issues in running systems.
Oversee the development and customization of dashboards, telemetry systems, and alerting mechanisms to monitor components and system health proactively.
Guide teams in diagnosing, debugging, and resolving issues in active components and systems.
Help prevent service interruptions and ensure issue resolution does not require customer or user maintenance windows.
Oversee development and maintenance of automation scripts and tools, including Infrastructure as Code, to manage cloud infrastructure.
Work with teams to establish and follow change management plans for patching, updating, and rolling back applications, and guide automation of these processes.
Manage multiple medium- to large-scale projects or initiatives across teams, monitoring timelines, deliverables, and budgets when applicable.
Set team priorities and provide direction on project work in alignment with business needs; guide adjustments when resources or timelines change.
Drive cross-functional partnerships and align expectations and shared objectives across teams.
Coach team members in building strategic relationships with business leaders, stakeholders, and external partners.
Direct multiple teams in addressing complex operational and technical issues and analyzing complex information to identify solutions.
Model continuous learning, stay current with industry trends, and integrate best practices into strategic planning.
Use feedback to improve personal and team skills, encourage alternative approaches, and support continued improvement.
Drive performance across teams through feedback and coaching aligned with performance management processes and expectations.
Discuss development goals, facilitate career development opportunities, and align individual goals with organizational goals.
Develop and manage the talent acquisition pipeline by leading candidate interviews, monitoring promotion eligibility, and orchestrating talent resources.