Senior Manager - Consumer Sector - Retail Strategy

master-TMS•Chicago, IL

22h•Hybrid

About The Position

Simon-Kucher is seeking a Senior Manager to join its growing North American Consumer sector, with a specific focus on the Retail business. This role requires expertise in Revenue Growth Management (RGM advisory) and broader end-to-end commercial excellence. The ideal candidate will be part of a high-performing unit delivering best-in-class RGM strategies and will have the opportunity to quickly advance into a leadership position within the practice. The company emphasizes an entrepreneurial, values-driven culture with a focus on professional development and employee well-being.

Requirements

Outstanding drive, determination, and desire to be part of a growing, top tier consulting firm.
Strong knowledge of and passion for the Consumer sector, with specific focus on the Retail industry.
An undergraduate degree is required.
Minimum 7+ years of experience in a professional services environment, ideally in management consulting, serving the Consumer sector, specifically the Retail industry.
Proven business consulting expertise in disciplines such as: growth strategies, go-to-market strategy, segmentation (advanced analytical), product and portfolio design, pricing, marketing, value proposition development, distribution strategy (omni-channel management, digitization, and channel orchestration), sales strategies (sales efficiency, processes, incentives, and motivations), monetization strategies.
Strong analytical skills with ability to distill insights/takeaways from large sets of data.
Effective presentation and communication abilities to succinctly present findings, takeaways, and key recommendations to a senior audience.
Demonstrated record of solving complex problems, directing teams, managing individuals, and completing challenging projects activities within tight project timelines.
Record of accomplishment of managing multiple engagements, including work plans, deliverables, budgets and schedules, and accounts receivable.
Strong work ethic, highly collaborative, great team-player, and having an exceptional entrepreneurial mindset.
Highly inclusive and empathetic approach to leadership and team management.
Strong interpersonal skills with ability to work seamlessly and collaboratively with various internal and external colleagues and stakeholders.
Demonstrated ability to develop and maintain deep relationships with senior clients.
Demonstrated record of achievement in managing new and follow-on engagements.
Proven ability to grow and maintain a high-performing consulting team.
Ability to travel at least 25% of the time.

Nice To Haves

MS, MA, MBA, or other advanced degree is preferred.
Access to an existing network within the Consumer Retail industry in North America, preferably with senior executives within Retail organizations.

Responsibilities

Lead and manage the delivery of client engagements, elevating analysis, insights, and client-centric depth.
Bring knowledge across commercial and go-to-market topics within retail, including pricing strategy, promotion effectiveness, markdown optimization, assortment optimization, merchandising, consumer segmentation, loyalty programs, and omnichannel strategies.
Drive project planning and execution, ensuring alignment with client needs and objectives, and managing project cost structure and margin.
Lead and guide junior consultants to develop innovative and actionable insights and recommendations using data, analytics, and research.
Develop trusted senior-level advisory relationships by delivering high-quality, tailored recommendations.
Effectively engage senior clients at all stages of their commercial growth strategy.
Expand and develop new capabilities, tactics, and tools for clients.
Identify and engage with prospective clients to understand their needs and expand the company's commercial growth strategy footprint.
Provide exceptional client service and client-focused communication.
Prepare client-ready deliverables and present findings and recommendations to senior clients.
Effectively manage multiple engagements and project teams concurrently, including developing team members through coaching and feedback.
Lead project teams by defining clear roles, demonstrating strong project management, and serving as the primary client contact.
Create engagement workplans and guide teams through project activities, including research and analysis.
Oversee the work and outputs of team members across multiple engagements and provide timely feedback.
Contribute to the continued growth and development of Simon-Kucher's Consumer sector, specializing in Retail practice.
Identify and pursue new business opportunities, including lead generation, content creation, proposal development, and client pitches.
Stay abreast of current business and industry trends relevant to clients.
Analyze existing processes and tools and recommend improvements.
Coach and develop consultants and serve as a Career Development Advisor (CDA).
Demonstrate empathy and emotional intelligence when managing conflict and communicating change.
Play an integral role in the recruitment and integration of new consultants.
Be a leader in the firm and contribute to Simon-Kucher's culture and success.