Senior Manager, Conference Operations - Remote - Nationwide

Vituity•Sacramento, CA

3d•Remote

About The Position

Vituity is seeking a Senior Manager, Conference Operations to lead the end-to-end strategy and execution of a national conference portfolio. This role is responsible for ensuring alignment with growth objectives, lead generation priorities, and executive engagement strategies. The ideal candidate will own conference portfolio planning, provide strategic recommendations on participation and investments, and drive budget strategy and financial oversight. This position will also establish and scale standardized workflows, policies, and operating models, oversee all conference logistics, and lead cross-functional coordination with Marketing, Lead Generation, and Growth teams. Analysis of conference performance and delivery of data-driven insights are key. The role involves owning and optimizing conference technology systems, leading contract negotiation and vendor management, and overseeing the development and delivery of conference content. Direct virtual and hybrid event execution, serving as the primary point of accountability for conference outcomes, and leading administrative and operational strategy are also core responsibilities. The Senior Manager will drive adoption of technology and automation, oversee planning and execution of leadership meetings, and ensure compliance and operational governance. Acting as a cross-functional leader, resolving operational challenges, and leading strategic initiatives are expected. The role includes leading and developing a high-performing administrative team, designing and implementing training programs, and championing a culture of excellence. Talent development strategies and resolution of complex team challenges are also part of the role.

Requirements

Bachelor’s Degree OR an equivalent combination of education and experience that can display same level qualifications to successfully perform the role required.
5-7 years of work experience, ideally in healthcare setting within sales, marketing, or events required.
3+ years leading and managing team members required.
Proven experience in event and conference management.
Strong leadership and team motivational skills.
Proven ability to meet and exceed goals.
Experience in sourcing and managing all aspects of live and virtual events.
Ability to overcome challenges or obstacles in the moment.
Proven experience managing multiple, competing priorities while working towards an established goal.
Demonstrated self-learner interested in continued professional development and personal growth.
Proficient in Microsoft office (Word, Excel, PowerPoint).
Proficiency in Windows platform.
Excellent writing, communication research, and analysis, editing, and proofreading skills.
Problem solving skills.
Ability to establish credibility with high-level management.
Detail oriented, organized, and flexible individual able to perform multiple tasks with varying priorities under conditions requiring speed and accuracy.
Ability to grasp complex concepts and translate them into clear copy or graphics.
Demonstrate showing initiative and seeking appropriate guidance and input from others.
Ability to effectively lead project teams as well as work collaboratively as a team member in a fast-paced environment.

Responsibilities

Lead the end-to-end strategy and execution of a national conference portfolio (40+ events annually), ensuring alignment with growth objectives, lead generation priorities, and executive engagement strategies.
Own conference portfolio planning, including long-term strategy, annual prioritization, and continuous optimization based on performance and ROI.
Provide strategic recommendations on conference participation, sponsorships, and investments based on ROI, market positioning, and growth priorities.
Drive budget strategy and financial oversight, including forecasting, allocation, tracking, and optimization of conference spend.
Establish and scale standardized workflows, policies, and operating models leveraging CRM and technology platforms to improve efficiency, visibility, and reporting.
Oversee all conference logistics and execution, including registration, travel, vendor coordination, and on-site/virtual delivery.
Lead cross-functional coordination with Marketing, Lead Generation, and Growth teams to ensure integrated conference strategies and execution.
Analyze conference performance and deliver data-driven insights and recommendations on ROI, future participation, and portfolio optimization.
Own and optimize conference technology systems (CRM, reporting tools, platforms) to enable real-time tracking, performance visibility, and scalable operations.
Lead contract negotiation and vendor management, ensuring favorable terms, cost efficiency, and high-quality delivery.
Oversee development and delivery of conference content and materials, ensuring alignment with brand, messaging, and growth strategy.
Direct virtual and hybrid event execution, including platform management and vendor coordination.
Serve as the primary point of accountability for conference outcomes, operational excellence, and stakeholder satisfaction.
Lead administrative and operational strategy, including resource allocation, workflow optimization, and process standardization across Growth Operations.
Drive adoption and advancement of technology, automation, and AI-enabled solutions to reduce manual work and enhance reporting, insights, and scalability.
Oversee planning and execution of large-scale leadership meetings and strategic events, ensuring alignment with organization objectives.
Ensure compliance, contract execution, and operational governance (NDAs, BAAs, LOIs, vendor agreements).
Act as a cross-functional leader and liaison, resolving complex operational challenges and aligning stakeholders across departments.
Lead and contribute to strategic initiatives and projects that advance Growth Operations capabilities.
Oversee compliance and process adherence for the team.
Lead and develop a high-performing administrative team through, mentoring, managing workloads, recruitment, and performance reviews.
Design and implement training programs, onboarding processes, and ongoing professional development initiatives.
Champion a culture of excellence, collaboration, and accountability through mentorship, structured check-ins, and continuous improvement efforts.
Develop and execute talent development strategies, ensuring the team has the skills and capabilities to support current and future business needs.
Resolve complex team challenges and employee relations issues with discretion, empathy, and leadership maturity.

Benefits

Superior health plan options
Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
Generous paid time off starting 3-4 weeks’ annually
Student Loan Refinancing Discounts
Professional and Career Development Program
EAP and travel assistance included
Wellness program
Purpose-driven culture focused on improving the lives of our patients, communities, and employees
Monthly wellness events and programs such as yoga, HIIT classes, and more
Trainings to help support and advance your professional growth
Team building activities such as virtual scavenger hunts and holiday celebrations
Flexible work hours
Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more