Senior Manager, Community Connections - KIVI

KSHB / KMCI / The EW Scripps Company•Boise, ID

8d•Onsite

About The Position

KIVI in Boise, Idaho, is hiring a Senior Manager, Community Connections to serve as the station’s primary liaison to community members, organizations, and stakeholders. This role builds trusted relationships, identifies emerging community issues and opportunities, and turns community insights into action that helps keep KIVI relevant and responsive. The position works across the newsroom and station teams to inform coverage, strengthen audience relationships, and advance community impact. The Senior Manager leads the development and execution of a market-wide community engagement strategy aligned with station and regional priorities. The role plans and oversees forums, town halls, public-service initiatives, educational programs, and other engagement activities; coordinates stakeholders and logistics; and measures effectiveness. It also advises station leadership on community needs and leads cross-functional engagement efforts while sharing best practices, tracking outcomes, and developing team capabilities.

Requirements

Generally, 7+ years of progressively responsible experience in community engagement, journalism, nonprofit leadership, communications, public affairs, partnership development, government relations, or related fields.
Exceptional relationship-building and networking skills.
Strong community listening skills and ability to recognize emerging issues and opportunities.
Strategic thinking and judgment, with the ability to translate insight into action.
Strong facilitation, public speaking, writing, and presentation skills.
Ability to influence across News, Sales, Marketing, Operations, and community organizations.
Strong project management and organizational skills.
Empathy, cultural awareness, diplomacy, discretion, and integrity.
Ability to work independently and adapt to change.
Proficiency with Microsoft Office, CRM/community relationship platforms, and collaboration tools.
Strong customer-service mindset, conflict-resolution skills, and sound judgment when responding to audience questions, concerns, and sensitive community issues.

Nice To Haves

BS/BA in a related discipline or equivalent years of experience preferred.

Responsibilities

Build and maintain relationships with community stakeholders to understand emerging issues, priorities, and opportunities.
Gather, analyze, and communicate community insights to station leadership, newsroom teams, and partners to inform decisions and coverage.
Partner with News to identify story opportunities, connect journalists with trusted sources, and support audience engagement across community channels.
Serve as the station’s primary community liaison with civic, nonprofit, business, educational, and government organizations.
Represent the station in the community and foster partnerships that create long-term value and impact.
Ensure community members, partners, and stakeholders receive responsive, professional communication, and that audience inquiries are acknowledged, routed, and resolved in a timely manner.
Lead the planning and execution of forums, town halls, public-service initiatives, educational programs, and other community engagement activities.
Partner with News, Sales, Marketing, and station leadership to develop opportunities that strengthen audience relationships and community impact.
Oversee event logistics, stakeholder coordination, and effectiveness measurement to ensure activities are inclusive, relevant, and impactful.
Develop and execute a market-wide community engagement strategy aligned with station and regional priorities.
Advise station leadership on community needs, emerging issues, and opportunities to strengthen trust and local impact.
Lead and coordinate cross-functional community engagement efforts, share best practices, track outcomes, and develop team capabilities.