Senior Manager, Commercial Training, Oncology

Ipsen•Cambridge, MA

9d•$113,000 - $165,000•Onsite

About The Position

The Senior Manager, Commercial Training, Oncology owns the development, coordination, and delivery of compliant training programs across Ipsen’s Oncology portfolio. This role ensures customer‑facing teams have the knowledge and foundational skills needed to effectively communicate product, disease state, and competitive information. The Senior Manager contributes to training strategy by identifying needs, coordinating with cross‑functional partners, and executing training solutions aligned with business priorities. This position requires strong organizational, facilitation, and collaboration skills to deliver high‑quality training that enhances field capabilities and supports consistent performance across the Oncology Business Unit.

Requirements

BA/BS degree is required.
Minimum 8 years of relevant experience, including two years of biopharma or healthcare experience; or equivalent experience and education
Strong facilitation and presentation skills.
Solid understanding of selling principles and customer engagement models.
Familiarity with adult learning principles preferred.
Background in solid tumor and/or hematology strongly preferred.
Knowledge of commercial systems (ACTO, Veeva, iEngage) is strongly preferred
Oncology exposure through fellowship, internship, research experience, or direct commercial role strongly preferred.
Experience supporting or delivering training, education, curriculum development, or field‑facing materials is preferred
Ability to collaborate effectively with cross‑functional stakeholders and influence without authority
Previous biotech sales or customer‑facing experience is a plus
Prior experience in training facilitation, field development, or adult learning environments preferred

Nice To Haves

Advanced degree is a plus
Previous biotech sales or customer‑facing experience is a plus
Prior experience in training facilitation, field development, or adult learning environments preferred

Responsibilities

Lead the design and enhancement of training curricula covering product knowledge, selling skills, objection handling, market landscape, and resource utilization.
Build and maintain a structured “post–new hire” training calendar that supports effective onboarding follow‑through in partnership with the Field Sales Trainers.
Leads field capability assessments, identifying skill gaps, and providing insights gathered from RBD feedback, field visits, and cross‑functional partners.
Facilitate live and virtual training sessions for sales teams, sales leadership, CNE, TLL, and other commercial roles to strengthen capabilities.
Develop engaging training materials such as case studies, role‑plays, e‑learning modules, and real‑world application exercises.
Support the delivery of advanced training initiatives designed for Field Sales Team (FST), Regional Business Directors (RBD), and Executive OAS to enhance leadership and development pathways.
Lead external vendors and Regional Field Trainers to delivery capability outcomes and ensure high‑quality execution of training programs.
Contribute to the evolution of the Oncology Academy by assessing field needs and coordinating training activities aligned to key milestones and events.
Define training effectiveness framework and KPIs; through field visits, performance assessments, gathering insights from sales leadership, and proposing enhancements to training curriculum.
Provide targeted coaching and feedback to sales leaders and field employees to strengthen selling skills, messaging accuracy, and strategic execution.
Drive continuous improvement with the Oncology Commercial Training function based on field observations and performance trends.
Lead cross-functional initiatives in collaboration with Marketing, Medical, V&A, HR, and other stakeholders focused around alignment of training materials and messaging with business strategies.
Partner with marketing to reinforce sales message pull‑through and lead planning for brand initiatives, field workshops, and national meetings relative to commercial training.
Support HR and the training leadership team in initiatives related to recruitment, onboarding, and fostering a collaborative culture.