Sr. Commercial Training Manager, CARE

Chiesi Group•Cary, NC

6d•Hybrid

About The Position

Chiesi USA is seeking a Sr. Commercial Training Manager, CARE to lead the development and implementation of critical care and neonatology curriculum for three brands in market, as well as future business development assets and the neonatology pipeline. This role is crucial for enhancing the capabilities of the sales force and national account managers by focusing on clinical acumen to drive success and meet commercial objectives within the CARE business unit. The position requires a collaborative individual with strong leadership skills to build alliances across sales, marketing, medical, business, and customer excellence teams in competitive markets.

Requirements

Eight (8) years of experience across training and/or sales experience in the pharmaceutical industry
Demonstrated ability to manage multiple products including disease state and product knowledge
Excellent leadership skills with the ability to inspire and motivate others
Ability to translate complex medical information into practical sales training content
Expertise in adult learning principles and instructional design
Strong communication, collaboration, and project management skills
Ability to travel up to one week per month for training sessions, sales meetings, etc.
Proficiency in Microsoft Office Suite, Veeva Promomats, and Adobe tools
Experience with LMS/LXP administration

Nice To Haves

Proven success in designing and delivering training for product launches
Market access experience is a plus

Responsibilities

Conduct and execute compliant training strategies across a portfolio of products that ensure sales effectiveness (and launch readiness as applicable), applying adult learning principles and instructional design best practices.
Conduct a gap analysis to determine which areas require enhanced training to drive success across the various competitive markets and then develop curriculum to close those gaps.
Evaluate the training program for the national account managers, providing enhanced programs as necessary for successful execution at the IDN leadership level to improve uptake and adoption of the portfolio.
Lead onboarding, launch as applicable, and advanced training programs across multiple modalities (live, virtual, eLearning) for all commercial field teams.
Maintain accurate, up-to-date content reflecting clinical data, competitive intelligence, and market dynamics.
Partner with Marketing, Medical, Leadership, and Field Sales Trainers to align training with business objectives and identify skill gaps.
Coordinate commercial efforts with the HEV team to ensure aligned strategy and execution with a customer-first focus.
Support development of selling skills, strategic messaging, and objection handling through targeted initiatives.
Play a critical role bridging sales and marketing to ensure aligned strategy and execution with a customer-first focus.
Manage the budget and resources to maximize utilization including vendor scope of work, costs, and deadlines.
Track training impact using coaching reports, surveys, and performance metrics to monitor effectiveness and identify opportunities for improvement; adjust programs based on insights.
Manage administration to ensure seamless delivery and reporting.
Actively contribute to the sustainability goals to further the impact on patients, customers, employees, community and the planet by demonstrating a shared value mindset.