Senior Manager, Commercial Performance Optimization Technical Lead

Jazz Pharmaceuticals•US - Home-Based - PA, PA

10d•$141,600 - $212,400•Remote

About The Position

Jazz Pharmaceuticals is a global biopharma company focused on innovating to transform the lives of patients with serious diseases. They are dedicated to developing life-changing medicines, often for conditions with limited treatment options. The company has a diverse portfolio including therapies for sleep disorders and epilepsy, and a growing presence in cancer treatments. Jazz's patient-focused, science-driven approach fuels research and development in oncology and neuroscience. Headquartered in Dublin, Ireland, Jazz operates globally with R&D labs, manufacturing facilities, and employees committed to serving patients worldwide. This role is part of an initiative to reimagine customer experience design and delivery through new technologies, modern work practices, and high-performing teams. The goal is to enable teams to better understand patients, caregivers, and HCPs, anticipate their needs, deliver personalized engagement, and orchestrate seamless end-to-end experiences as 'One Jazz'. To achieve this with speed and scale, Jazz is adopting a product-oriented operating model where business and technology teams collaborate closely in building, advancing, and delivering global capabilities. Cross-functional, empowered Global Capability teams are responsible for outcomes, guided by clear capability visions, strategies, and measurable goals. They prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create value. Within this model, the Senior Manager will collaborate with users, stakeholders, and technical teams, using discovery and delivery practices to ensure the right things are built, in the right way, at the right time.

Requirements

Bachelor's degree in computer science, engineering, information systems, or related technical field.
7+ years of experience after Bachelor's degree (or 5+ years of experience after Master's degree) in delivering performance optimization, promotional analytics, or marketing effectiveness solutions in pharma or life sciences, including hands-on ownership of MMM or comparable optimization frameworks.
2+ years of experience as a Tech Lead, Technical Program Manager, Engineering Manager, or other roles involving managing a team of developers.
Experience as a Tech Lead, or similar role involving hands-on technical leadership of a development team, with experience leading teams working on enterprise analytics platforms, reporting solutions, and cloud data environments.
2+ years of experience designing and delivering enterprise-scale digital platforms such as marketing mix modeling (MMM) solutions, experimentation and optimization approaches, and KPI-driven analytics systems, including hands-on experience using analytics tools and technologies.
Experience working within complex, matrixed organizations with multiple technology and capability teams.
Proven ability to mentor and guide developers and vendor partners to deliver high-quality solutions.
Experience designing, testing, deploying, operating, and enhancing scalable, secure, and compliant technology solutions for large scale organizational use.
Experience designing, operating, and evolving Marketing Mix Models, including model refresh cycles, assumptions governance, and alignment with Commercial decision-making timelines.
Experience building and maintaining robust data pipelines supporting promotional measurement, performance analytics and MMM - including feature engineering, historical backfills, and alignment of definitions across channels / data sources.
Strong understanding of incrementality, attribution, and scenario modeling trade-offs, and how these are translated into decision-ready outputs for brand and portfolio leaders.
Ability to design analytics solutions that support decision workflows, including scenario modeling, prioritization trade-offs, and investment optimization, not just retrospective performance reporting.
Understanding of enterprise software architecture, cloud platforms, and modern engineering frameworks.
Knowledge of system integration patterns, APIs, and data architecture across enterprise analytics and reporting platforms.
Ability to partner with Business teams to translate executive and Commercial requirements into scalable, well-governed reporting and analytics solutions with roadmaps and prioritization.
Provide technical leadership on standardization, KPI implementation, and architectural trade-offs to ensure technology assets remain consistent, performant, and extensible across brands and regions.
Experience leading mixed teams of internal developers and vendors, including technical direction, code and dashboard reviews, estimation, and delivery accountability.
Proven ability to collaborate with data scientists and machine learning engineers, along with UX researchers and UI designers, with user-centric mindset applied to technical development.
Experience working within Agile product development teams and product operating models.
Digital-first Mindset - Ability to look for opportunities to streamline and improve the customer experience and Jazz performance through digital tools, data and automation to create better, faster and more scalable outcomes.
Cross functional Matrix Collaboration – Ability to work fluidly across teams and reporting lines respecting SME, coordinating shared work, ensuring progress even when accountability is distributed – supporting decisions with professional alignment and focus on collective success. Deeply understands and values unique capabilities and perspectives of diverse functions.
Problem Solving - Ability to break down complexity, identify root causes, and experiment with solutions using an adaptive, learning-oriented approach.
Managing Competing Priorities - Ability to navigate shifting demands with clarity and adaptability, focusing effort where it creates the greatest future impact while keeping work moving.
Continuous Improvement — Ability to regularly improve processes/products through reflection and iteration, generates new options and approaches when constraints exist, growth mindset, challenges status quo.

Nice To Haves

Experience in pharmaceutical or healthcare industries preferred.
Experience partnering with enterprise platform teams or Global Capability teams supporting digital and operational capabilities.
Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics.

Responsibilities

Provides hands-on technical leadership and architectural guidance for the Performance Optimization Global Capability team within the Advanced Analytics & Optimization suite.
Serves as the primary technical leader for the capability, partnering closely with the Global Capability Owner, Activation Lead, development teams, and/or vendor teams to ensure capability priorities and global standards.
Delivers global analytics capabilities that measure campaign performance, optimize marketing investment allocation, and provide standardized KPI frameworks and reporting solutions across brands and channels.
Designs, builds, and delivers solutions for marketing mix models, global dashboards, KPI frameworks, and performance reporting products alongside the development team.
Partners closely with the Performance Optimization Global Capability Owner to design solutions that solve business problems, providing technical insight on technology capabilities, effort levels, and tradeoffs.
Collaborates with the Advanced Analytics & Optimization Technical Suite Lead and Data Architect to translate technology roadmaps into scalable technology architectures and development plans, assessing feasibility, constraints, dependencies, and risks.
Converts complex business requirements into clear technical specifications and executable technical work tasks.
Leads the technical team and drives work plans, building, configuration, and integration of software aligned to business needs and technology standards, including: Marketing Mix Modeling (MMM) Solutions, Global Reporting & Dashboard capabilities, and Global KPI Frameworks.
Translates technical requirements into well-defined work for the development team, leads agile ceremonies, and ensures disciplined execution of the roadmap, taking ownership of complex technical challenges end to end.
Guides development teams in building scalable and compliant global analytics and reporting solutions supporting performance measurement and investment decision-making.
Ensures consistent implementation of global KPI frameworks, standardized data models, and governed reporting structures across dashboards and analytics solutions.
Supports integration of analytics and reporting platforms with upstream data sources and downstream consumption and activation systems.
Enables seamless access to insights through standardized, self-service dashboards and global analytics tools.
Drives development of automated reporting pipelines and reusable analytics assets to reduce manual reporting and scale insights delivery while ensuring data governance, metric consistency, and quality control.
Partners with business, IT security, and vendor teams to ensure technical solutions adhere to organizational standards, security policies, and regulatory requirements.
Organizes and directs vendor partners to execute technical work, ensuring alignment with team priorities, delivery timelines, and global standards.
Partners with the Technical Suite Lead to escalate and resolve complex technical challenges that span across teams or suites.
Mentors and guides software engineers and developers, elevating the team's overall technical capability.
Leads cross-team problem solving and resolution of technical challenges within the Global Capability team.