Senior Manager, Closing

ALAW•Orlando, FL

7d•Hybrid

About The Position

The Senior Manager, Closing is responsible for overseeing all aspects of closing operations with a focus on Real Estate Owned (REO) transactions within a title company environment. This role ensures efficient, compliant, and high-quality closing processes while leading a team of closing professionals. The position requires deep expertise in Title and Closing workflows, strong leadership capabilities, and the ability to drive operational excellence in a fast-paced, deadline-driven environment.

Requirements

Minimum 5–7+ years of experience in title/closing operations within a title company
Direct experience managing REO closings in a title company environment (required)
Prior leadership experience managing closing teams
Strong knowledge of title insurance, escrow processes, and closing documentation
Experience working with lenders, servicers, and REO asset managers
Proficiency in title and closing software systems
Must have hands-on experience managing REO closings within a title company environment, specifically in a Closing Manager or similar leadership role.

Nice To Haves

Multi-state closing experience
Active title/escrow license (where applicable)
Experience in high-volume, multi-client environments

Responsibilities

Lead and manage the closing team, including hiring, training, performance management, and workflow oversight
Establish and maintain standardized closing procedures, ensuring efficiency and consistency
Monitor team productivity, pipeline management, and turnaround times
Oversee all closing transactions from file Scheduling through Policy
Ensure compliance with investor, servicer, and client-specific requirements
Act as escalation point for complex REO transactions and title/closing issues
Serve as primary point of contact for key clients, including lenders, servicers, and asset managers
Build and maintain strong relationships to ensure client satisfaction and retention
Provide regular reporting and updates on closing performance and metrics
Ensure adherence to state, federal, and underwriter guidelines
Maintain quality control standards and audit processes to minimize risk
Address and resolve discrepancies, title issues, and closing delays proactively
Identify opportunities to improve closing workflows, reduce cycle times, and enhance service delivery
Implement technology and automation solutions where applicable
Partner with cross-functional teams (Title, Legal, Post-Closing) to streamline operations