Senior Manager - Client Services

Infosys•Bridgewater, NY

22h

About The Position

Infosys is seeking a Senior Client Partner for its Capital Markets division. This role involves leading client interfaces, collaborating with group managers on account planning, and managing client relationships according to the account plan. The Senior Client Partner typically handles a single account or a portion of a large account with a P&L of $50M+. The Infosys Capital Markets practice offers domain knowledge, technology expertise, and delivery capabilities to support clients' digital transformation. The business focuses on market share growth, cost reduction, risk management, and enhanced client experience through digitalization. IT supports these goals by leveraging technologies like AI/ML, RPA, NLP, and Cloud solutions to implement scalable and secure IT architectures for business agility.

Requirements

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 14+ years of experience, with strong sales/relationship management/account management experience
Significant business development and project management experience
Experience in the relevant industry/vertical
Track record of interacting and building relationships with C-level client contacts
Hands-on experience with proposal creation and leading proposal presentations
Strong leadership, interpersonal, communication, and presentation skills
Wide variety of IT and business consulting engagement experience
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Nice To Haves

MBA degree or foreign equivalent and 10+ years of experience
Knowledge of industry-specific go-to-market solutions
Good understanding of industry-specific business issues and drivers
Global Delivery Model experience
Experience managing large multi-location consulting engagement teams
Track record as an Account Manager in a rapidly growing client relationship

Responsibilities

Manage client relationships and build a portfolio up to $50M+
Own the opportunity management cycle: Prospect-Evaluate-Propose-Close
Collaborate with delivery stakeholders to ensure fulfillment of all commitments to the client
Create the account plan including required relationships, opportunities to be pursued, and price decisions